apology（）

A.仔细聆听--Listen

B.真诚道歉--Apology

C.采取行动--Satisfaction

D.耐心解释--Translation

A.道歉

B.对话

C.逻辑

D.标志

（英译汉）When someone has deeply hurt you, it can be extremely difficult to let go of your anger. But forgiveness is possible--and it can be surprisingly helpful to your physical and mental health. Indeed, research has shown that people who forgive report more energy, better appetite and better sleep patterns.

So when someone has hurt you, calm yourself. Talk a couple of deep breaths and think of something that gives you pleasure: a beautiful scene in nature, someone you love. Don't wait for an apology(道歉 ). Keep in mind that forgiveness does not necessarily mean accepting the action of the person who upset you. Try to see thing from the other person's perspective. You may realize that he or she was acting out of ignorance, fear--even love. You may want to write a letter to yourself from that person's point of view.

A.view

B.fact

C.idea

D.opinion

A.appreciation

B.appropriate

C.apology

D.appointment

A、No words are strong enough to express my apology to you.

B、No words are enough to express my apology to you.