Conventional wisdom about conflict seems pretty much cut and dried. Too little conflict br

A.popular

B.mass

C.common

D.conventional

A.t raditional

B.mainstream

C.popul ar

D.mass

Which one is true about Apple’s peculiar innovation process？ (More than one correct answer)

A.Insights do not move from users to Apple but the other way around.

B.More than Apple listening to us, it’s us who listen to Apple.

C.It contradicts the conventional management wisdom about innovation.

D.Companies should start their innovation process by getting close to users and observe them using existing products to understand their needs.

eeds apathy (冷漠) and stagnation (呆滞). Too much conflict leads to divisiveness (分裂) and hostility. Moderate levels of conflict, however, can spark creativity and motivate people in a healthy and competitive way.

Recent research by Professor Charles R. Schwenk, however, suggests that the optimal level of conflict may be more complex to determine than these simple generalizations. He studied perceptions of conflict among a sample of executives. Some of the executives worked for profit seeking organizations and others for not-for-profit organizations.

Somewhat surprisingly, Schwenk found that opinions about conflict varied systematically as a function of the type of organization. Specially, managers in not-for-profit organizations strongly believed that conflict was beneficial to their organizations and that it promoted higher quality decision making than might be achieved in the absence of conflict.

Managers of for-profit organizations saw a different picture. They believed that conflict generally was damaging and usually led to poor-quality decision making in their organizations. Schwenk interpreted these results in terms of the criteria for effective decision making suggested by the executives. In the profit-seeking organizations, decision-making effectiveness was most of ten assessed in financial terms. The executives believed that consensus rather than conflict enhanced financial indicators.

In the not-for-profit organizations, decision-making effectiveness was defined from the perspective of satisfying constituents. Given the complexities and ambiguities associated with satisfying many diverse constituents executives perceived that conflict led to more considered and acceptable decisions.

In the eyes of the author, conventional opinion on conflict is ________.

A．wrong

B．oversimplified

C．misleading

D．unclear

Directions: Read the following text. Choose the best word (s) for each numbered blank and mark A, B, C or D on ANSWER SHEET I. (10 points)

Digital photography is still new enough that most of us have yet to form. an opinion about it, (1) develop a point of view. But this bash' t stopped many film and computer fans from agreeing (2) the early conventional wisdom about digital cameras—they' re neat (3) for you？ But they're not suitable for everyday picture taking.

The fans are wrong: Moro than anything else, digital cameras are radically (4) what photography means and what it can be. The venerable medium of photography (5) we know it is beginning to seem out of (6) with the way we live. In our computer and camcorder (7) saving pictures as digital (8) and watching them on TV is no less practical—and in many ways more (9) than fumbling with rolls of film that must be sent off to be (10)

Paper is also terribly (11) . Pictures that are incorrectly framed, (12) ,or lighted are nonetheless committed to film and ultimately processed into prints.

The digital medium changes the (13) . Still images that are (14) digitally can immediately be shown on a computer (15) , a TV screen, or a small liquid - crystal display (LCD) built fight into the camera. And since the points of light that (16) an image are saved as a series of digital bits in electronic memory, (17) being permanently etched onto film, they can be erased, retouched, and transmitted (18) .

What's it like to (19) with one of these digital cameras？ It's a little like a first date--exciting, confusing and fraught with (20) .

1. A) rather than

B) let alone

C) much less

D) so as to

gh school graduates ought to go, says conventional wisdom and statistical evidence, because college will help them earn more money, become "better" people, and learn to be more responsible citizens than those who don't go.

But college has never been able to work its magic for everyone. And now that close to half our high school graduates are attending, those who don't fit the pattern are becoming more numerous, and more obvious. College graduates are selling shoes and driving taxis; college students interfere with each other's experiments and write false letters of recommendation in the intense competition for admission to graduate school. Others find no stimulation in their studies, and drop out—often encouraged by college administrators.

Some observers say the fault is with the young people themselves—they are spoiled and they are expecting too much. But that's a c6ndemnation of the students as a whole, and doesn't explain all campus unhappiness. Others blame the state of the world, and they are partly right. We've been, told that young people have to go to college because our economy can't absorb an army of untrained eighteen-year-olds either.

Some adventuresome educators and campus watchers have openly begun to suggest that college may not be the best, the proper, the only place for every young person after the completion of high school. We may have been looking at all those surveys and statistics upside down, it seems, and through the rosy glow of our own remembered college experiences. Perhaps college doesn't make people intelligent, ambitious, happy, liberal, or quick to learn things—maybe it's just the other way around', and intelligent, ambitious, happy, liberal, quick-learning people are merely the ones who have been attracted to college in the first place. And perhaps all those successful college graduates would have been successful whether they had gone to college or not. This is heresy to those of us who have been brought up to believe that if a little schooling is good, more has to be much better. But contrary evidence is beginning to mount up.

What does the author believe according to the passage？______

A．People used to question the value of college education

B．People used to have full confidence in higher education

C．All high school graduates went to college

D．Very few high school graduates chose to go to college

high school graduates ought to go, says conventional wisdom and statistical evidence, because college will help them earn more money, become "better" people, and learn to be more responsible citizens than those who don't go.

2 But college has never been able to work its magic for everyone. And now that close to half our high school graduates are attending, those who don't fit the pattern are becoming more numerous, and more obvious. College graduates are selling shoes and driving taxis; college students interfere with each other's experiments and write false letters of recommendation in intense competition for admission to graduate school. Others find no stimulation in their studies, and drop out—often encouraged by college administrators.

3 Some observers say the fault is with the young people themselves—they are spoiled and they are expecting too much. But that's a condemnation of the students as a whole, and doesn't explain all campus unhappiness. Others blame the state of the world, and they are partly right. We've been told that young people have to go to college because our economy can't absorb an army of untrained eighteen-year-olds. But disappointed graduates are learning that it can no longer absorb an army of trained twenty-two-year-olds, either.

4 Some adventuresome educators and watchers have openly begun to suggest that college may not be the best, the proper, the only place for every young person after the completion of high school. We may have been looking at all those surveys and statistics upside down, it seems, and through the rosy glow of our remembered college experiences. Perhaps college doesn't make people intelligent, ambitious, happy, liberal, or quick to learn things—maybe it's just the other way around, and intelligent, ambitious, happy, liberal, quick-learning people are merely ones who have Been attracted to college in the first place. And perhaps all those successful college graduates would have been successful whether they had gone to college or not. This is heresy to those of us who have been brought up to believe that if a little schooling is good, more has to be much better. But contrary evidence is beginning to mount up.

By "fit the pattern" (in Para. 2) the author means that ______.

A．college graduates earn more money

B．college graduates are morally sounder

C．college graduates are more liberal

D．all of the above

te the practice. It seems so arbitrary, after all. Why does a barman get a tip, but not a doctor who saves lives？

In America alone, tipping is now a ＄16 billion-a-year industry. Consumers acting rationally ought not to pay more than they have to for a given service. Tips should not exist. So why do they？ The conventional wisdom is that tips both reward the efforts of good service and reduce uncomfortable feelings of inequality. The better the service, the bigger the tip.

Such explanations no doubt explain the purported origin of tipping—in the 16th century, boxes in English taverns carried the phrase "To Insure Promptitude" (later just "TIP"). But according to new research from Cornell University, tipping no longer serves any useful function.

The paper analyses data from 2,547 groups dining at 20 different restaurants. The correlation between larger tips and better service was very weak: only a tiny part of the variability in the size of the tip had anything to do with the quality of service. Customers who rated a meal as "excellent" still tipped anywhere between 8% and 37% of the meal price.

Tipping is better explained by culture than by economics. In America, the custom has become institutionalized: it is regarded as part of the accepted cost of a service. In a New York restaurant, failing to tip at least 15% could well mean abuse from the waiter. Hairdressers can expect to get 15-20%, the man who delivers your groceries ＄2. In Europe, tipping is less common; in many restaurants, discretionary tipping is being replaced by a standard service charge. In many Asian countries, tipping has never really caught on at all.

How to account for these national differences？ Look no further than psychology. According to Michael Lynn, the Cornell paper's co-author, countries in which people are more extrovert, sociable or neurotic tend to tip more. Tipping relieves anxiety about being served by strangers. And, says Mr. Lynn, "In America, where people are outgoing and expressive, tipping is about social approval. If you tip badly, people think less of you. Tipping well is a chance to show off." Icelanders, by contrast, do not usually tip—a measure of their introversion, no doubt.

While such explanations may be crude, the hard truth seems to be that tipping does not work. It does not benefit the customer. Nor, in the case of restaurants, does it actually stimulate the waiter, or help the restaurant manager to monitor and assess his staff. Service people should "just be paid a decent wage" which may actually make economic sense.

Which is tree according to the passage？

A．It is regulated that the customers must pay a tip if they want to get good service.

B．There exists the tipping custom in each country.

C．In some countries, tipping has become an industry.

D．More and more people are in favor of tipping.

many kinds in the world is how to divide limited resources among countries. In the international development community, the conventional wisdom has been that the 2 billion people living in poor countries could never expect to reach the standard of living that most of us in North America enjoy, simply because the world does not contain enough iron ore, protein, petroleum, and so on①. At the same time, we in the United States have continued to pursue super affluence as though there were no limits on how much we could consume. We make up 6 percent of the world's people; yet we consume one-third of the world's resources.

As long as the resources we consumed each year came primarily from within our own boundaries, this was largely an internal matter. But as our resources come more and more from the outside world, "outsiders'' are going to have some stay over the rate at which and terms under which we consume. We will no longer be able to think in terms of "our" resources and "their" resources, but only of common resources.

As Americans consuming such a disproportionate share of the world's resources, we have to question whether or not we can continue our pursuit of super affluence in a world of scarcity. We are now reaching the point where we must carefully examine the presumed link between our level of well-being and the level of material goods consumed. If you have only one crust of bread, then an additional crust of bread doesn't make that much different. In the eyes of most of the world today, Americans have their loaf of bread and are asking for still more. People elsewhere are beginning to ask why. This is the question we're going to have to answer, whether we're trying to persuade countries to step up their exports of oil to us or trying to convince them that we ought to be permitted to maintain our share of the world fish catch②.

The prospect of a scarcity of, and competition for, the world's resources require that we reexamine the way in which we relate to the rest of the world. It means we find ways of cutting back on resource consumption that is dependent on the resources and cooperation of other countries. We cannot expect people in these countries to concern themselves with our worsening energy and food shortages unless we demonstrate some concern for the hunger, illiteracy and disease that are diminishing life for them③.

The writer warns Americans that ______.

A．their excessive consumption has caused world resource exhaustion

B．they are confronted with the problem of how to obtain more material goods

C．their unfair shale of the world's resources should give way to proper division among countries

D．they have to discard their cars for lack of fossil fuel in the world

A.The key to wisdom is the ability to remain composed.

B.Calmness holds the key to wisdom.

C.There is a point for wisdom, it is calm.

D.Calm is need to wise.