题目
A.accordance with
B.according to
C.according with
第1题
第2题
第3题
work done in the field, he succeeded __________ other more well-informed experimenters failed.
A) which B) that
C) what D) where
第4题
__________ ,he can' t go out for a walk as usual.
A、With so much work to do
B、With so much work doing
C、With so much work done
D、Without so much work to do
第5题
A.has the young man done
B.the young man did
C.the young man has done
D.did the young man
第6题
A.Ask the guest to find another restaurant by himsel
B.Suggest the guest to dine elsewher
C.Ask the guest if another time or date would work for them.
D.Ask the guest if he needs directions or a taxi to bring him out.
第7题
第8题
He is incapable of saying, " I thought that last advertising campaign had a lot of good ideas in it, but perhaps next time we could give the copy more vitality(活力). " Instead, he would say, " That campaign was a disaster. A child of three could have done better !"
The fact that he is often right does not help. Other employees dislike his manner even more, but he is too insensitive to notice.
Another character among the list of ill-mannered employees is Sally, who seems to regard just being at work as a severe punishment. Everything is done unwillingly. Asking her to do a task beyond her basic job description is often not worth the trouble. It will be done, but only half-heartedly.
Fergus is just the opposite. He shows an over-familiarity to his boss. When an important visitor is shown into the manager's office, Fergus cannot take the hint and leave. Instead he will attempt to take part in the conversation, declaring, "You can talk in front of me. Henry and I don't have many secrets, do we?" Over the years Fergus has fallen behind his former equal. But he seeks to maintain the same close relationship that he imagines existed in their younger days.
Which of the following words describes Ted best?
A.Cold.
B.Tactless.
C.Stupid.
D.Warm-hearted.
第9题
第10题
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ().
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
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