题目
Dear Mr Lee
Subject: Faulty HP 5590 Scanners
Three months ago, our training center bought 10 HP 5590 scanners from your company --- see our order number G868281. Until (1), these scanners worked properly. (2 ), we have started to notice that fuzzy image is becoming increasingly common with these scanners.(3) , this is a problem with this model that appears only after a few months' service. This is not satisfactory.
This matter is causing us great (4), since we need to scan a lot of documents every day. We should,(5 ), like you to replace all of the machines that we bought, with your newer model HP 5591 scanners,(6) , we understand, do not have the same design fault.
(7)you know, we do a lot of business with your company, and we have always (8) pleased with your service. It would be a great (9)if this good relationship is spoiled.
I look forward to (10)your reply soon.
Yours sincerely
Willow Zeng
Willow Zeng
General Manager
第1题
A.Dear Mr Smith;Yours faithfully
B.Dear Sir;Yours sincerely
C.Dear Mrs Jones;Yours sincerely
D.Dear Mr Bennett;Yours faithfully
第2题
Dear Mr Davis,
We are glad to (1)()you that 100 cases of hand drills you shipped to Sydney on 1st July have arrived in (2)()condition. It shows that you have made great (3)()in packing.
As for the hand drills to be shipped to us, we would like you to have them packed in boxes of 2 dozen each, 50 boxes to a (4)()case. We are certain that you will give special care to the packing in order to avoid any damage in the process of (5)().
Please let us know by cable if you can meet our requirements.
Regards,
Emily McPhee
Sales Director
第3题
Dear Mr Chen
Subject: Your Order No. 18
We are very (1)to receive your order No. 18 and we are sending you(2)our sales confirmation No. AP-11 in duplicate. Please (3)and return one copy to us for file.
It is understood that a letter of (4)in our favor covering the above mentioned goods will be (5)immediately. We wish to point out that the stipulations in the relevant credit should strictly (6)to the terms stated in our Sales Confirmation in order to avoid subsequent (7). You may rest assured that we shall (8) shipment with the least possible delay upon receipt of the credit.
We (9)your cooperation and look forward to receiving your (10)order.
Yours sincerely
Charles
第4题
COMPLETE THE CARD WITH THE WORDS AND EXPRESSIONS GIVEN IN THE BOX.
_You need to include the following information. _
SENDER OF THE CARD:John Black
RECEIVER OF THE CARD:Mr.Ervin
congratulations greater success so happy
best wishes very much impressed
Dear Mr Ervin:
_____ on your being named this year’s outstanding manager. I once visited one of your branches and was _____.
I am sure you deserve this honor. And I feel _____ for you. _____ for even _____ to you and your company in the coming year!
Sincerely,
John Black
第5题
Letter A
Dear Mr…
As our new letterhead indicates,we have recently changed the name of our business from(old name)to(new name).
There will be no change in management and we will provide the same products and fine service on which we have built our reputation in the industry.We would appreciate it if you should inform your accounts payable department of our announcement and direct them accordingly.
We appreciate your cooperation in this matter.
Sincerely yours,
Letter B
Dear...,
As of Monday, July 1, 2000, Kabuki Sales Corporation of America's Eastern Regional Office will be located in our new offices and the Sales Division at 401 Grandiosa Boulevard, Tampa, Florida, 33715.The telephone number for this new location…
Our Manufacturing Division will remain at 3333 Santa Fe Avenue, in St.Petersburg.
I have enclosed our most recent brochure on robotic equipment for your review.I hope you find it interesting.
Yours truly,
Letter C
Gentlemen,
This is to inform you that The (Name of Company) is now open and is located at 5555 4th Avenue North, St.Petersburg, Florida.
Our store offers a complete and diverse line of computer software packages for both personal and business application.Since we do not represent any individual computer hardware manufacturer, the products that we carry are compatible with many systems.We are therefore able to offer to our customers a wide range of excellent software packages.Enclosed, for your review, is a partial list of the items we currently have available.
We hope that you will come and visit us soon.
Sincerely yours,
Letter D
Dear…,
It is my great pleasure to advise you that (name of new sales representative) will now be representing our firm in your area.
(Name of individual) has been handling our accounts in (local) for some time and is extremely familiar with the field of (specify).
Our new representative is scheduled to visit your office on (date).
Truly yours,
Letter E
Stapleton, VT 10080
Julyl8, 2008.
Happy Antiques company(幸福古董店)
Dear Sirs,
Happy Antiques Wholesale will hold its Summer Sale July 18-28.
As a preferred client, you are invited to take part in a pre-sale showing on July 16 when we will allow a discount up to 20% on specially marked articles.We feel this is just one small way that we can repay you for all your business through these years.Our enclosed booklet shows you some of the outstanding values available.
Thank you for your supporting to our company, we hope we will see you on July 16.
Yours sincerely,
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