－ You need to work with other colleagues to look after that. －（)

W: I don't know if I can. I have an appointment tomorrow at 3:00 P.m. I really can't cancel it either. I can work about an hour for you, though, if that'll help.

Q: Why does the man want the woman to work for him？

(14)

A．He has to fill in for someone.

B．He has an appointment.

C．He has a meeting.

D．He doesn't give a reason.

听力原文：W: Roger, any problems in your Korean study？

M: The biggest problem with me is the Korean vocabulary. It really makes me frustrated．The pronunciation and usage put me into great confusion as l keep forgetting them.

W: I guess first of all，you can narrow down the vocabulary sphere. I mean, try to learn “core” vocabulary，the words with high frequencies of occurrence.

M: That sounds quite reasonable. Do you think I can find in bookstores a book or dictionary where such kinds of words are listed？

W: Yes, definitely. Another thing, the first several occurrences of strange words ale very important words are remembered best if they are learnt quickly with a few presentations. You may not have much trouble in remembering swear words，may you？

M: No. They're very impressive and quite memorable. I don't even need to practice them.

W: That's it! For other words lat don't have such a strong effect, you have to make yourself highly attentive and sensitive. If not，later practice and repetition don't seem to work so well.

M: I see.

W: The last thing I'll say is that if you want to remember something for periods long than a year or two, you need to space the presentations over quite long intervals of days, say 30 days A more frequent interval doesn't promise you longer remembrance.

M: Really？ I have thought every word should be practiced as often as possible within a short time span.

W: No. How the word is practiced is much more important than how often it is practiced.

M: You really do me a great favor, Teresa.

(23)

A．He keeps forgetting the important things he has to do.

B．He has great difficulty remembering Korean words.

C．He can't find the most helpful Korean dictionary.

D．His pronunciation of Korean words confuses others.

听力原文：W: Do you think you can give an exact definition of "management", Mr. Rogers？

M: [19] Management is the process of achieving results through other people.

W: What are the functions of management？

M: There are mainly four. The first is planning. Managers define goals, establish strategy and develop plans to co-ordinate activities.

W: That's not easy, I think.

M: No. And the second is organizing, which means managers will determine what tasks to be done, who is to do them, how the tasks are to be grouped, who reports to whom, etc.

W: That's complicated.

M: And the third is leading. It includes motivating subordinates, directing others, selecting the most effective communication channels and resolving conflicts.

W: Do you think the goal of good management is to get rid of conflicts？

M: Actually, we've made considerable progress towards overcoming the view that conflict is bad.

W: [20] So you mean conflicts can be good for an organization？

M: [20] Yes. Conflicts can be used to bring about substantial changes to the existing power structure, current patterns of interaction between people at work, and attitude.

W: That surprises me.

M: The last function controlling means to monitor activities to ensure they are being accomplished as planned, and correct significant deviations.

W: It is said that all managers need to realize that the more they delegate now, the less time it will take to accomplish tasks later. Is that true？

M: Right. [21] Without delegation, managers run the risk of being a "doer" rather than a "manager'.

W: Can I understand this as "delegation is a ticket to ride free and have others to do your work"？

M: Not exactly. It is rather a means for managers to focus on their true functions.

(20)

A．It is getting things done through other people.

B．It is helping an organization find the right staff.

C．It is assembling people of different abilities.

D．It is communicating between colleagues.

听力原文：W：Hello，Parkson college．May I help you？

M：Yes．I'm looking for information on courses in computer programming．I would need it for the fourth semester．

W：Do you want a day or evening course？

M：Well，it would have to be an evening course since I work during the day．

W：Aha．Have you taken any courses in data processing？

M：No．

W：Oh．Well，data processing is a course you have to take before you can take computer programming．

M：Oh，I see．Well，when is it given？ I hope it's not on Thursdays．

W：Well，there's a class that meets on Monday evenings at seven．

M：Just once a week？

W：Yes．But that's almost three hours from seven to nine forty-five．

M：Oh．Well，that's all right．I could manage that．How many weeks does the course last？

W：Mmmm，let me see．Twelve weeks．You start the first week in September，and finish…，oh，just before Christmas，December 21st．

M：And how much is the course？

W：That's three hundred dollars including the necessary computer time．

M：Aha．Okay．Ah，where do I go to register？

W：Registration is on the second and third of September．between 6 and 9 in Frost Hall．

M：Is that the round building behind the parking lot？

W：Yes．That's the one．

M：Oh，I know how to get there．Is there anything that I should bring with me？

W：No，just your checkbook．

M：Well，thank you so much．

W：You are very welcome. Bye!

M：Bye!

Question 19．Why does the man choose to take an evening course？

Question 20．What does the man have to do before taking the course of computer programming？

Question 21．What do we learn about the schedule of the evening course？

Question 22．What does the man want to know at the end of the conversation？

(23)

A．He prefers the smaller evening classes.

B．He has signed up for a day course.

C．He has to work during the day.

D．He finds the evening course cheaper.

Man： Hello。 Yes？

Woman： Hello。 Is that the sales department？

M： Yes， it is。

W：Oh， well。 My name is Jane Kingsbury of GPF limited。 We need some supplies for our design office。

M： Oh， what sort？

W：Well， first of all， we need one complete new drawing board。

M： DO44 or DO45？

W：Ah， I don’t know。 What’s the difference？

M： Well， the 45 costs 15 pounds more。

W：So what’s the total price then？

M：It’s 387 pounds。

W：Dose that include valued-added tax？

M： Oh， I’m not sure。 Most of the prices do。 Yes， I think it does。

W：What are the boards actually made of？

M： Oh， I don’t know。 I think it‘s a sort of plastic stuff these days。 It’s white anyway。

W：And how long does it take to deliver？

M： Oh， I couldn’t really say。 It depends on how much work we’ve got and how many other orders there are to send out， you know。

W：Ok， now we also want some drawing pens， ink and rulers， and some drawing paper。

M： Oh dear。 The girl who takes all those supplies isn’t here this morning。 So I can’t take those orders for you。 I only do the equipment you see。

W：Ok， well， perhaps I’ll ring back tomorrow。

M： So do you want the drawing board then？

W：Oh， I have to think about it。 Thanks very much。 I’ll let you know。 Good-bye。

M： Thank you。 Good-bye。

Question 12 to 15 are based on the conversation you just heard。

Question 12： What is the woman’s purpose in making the phone call？

Question 13： What do we learn about the man from the conversation？

Question 14： What does the man say about delivery？

Question 15： What does the woman say she will possibly do tomorrow？

Q: What do we learn about the man from the conversation？

M: Hello. Yes？

W: Hello. Is that the sales department？

M: Yes, it is.

W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.

M: Uh, what's sort？

W: Well, first of all, we need one complete new drawing board.

M: A DO44 or DO45？

W: Uh, I don't know. What's the difference？

M: Well, the 45 costs 15 pounds more.

W: Hmm, so what's the total price then？

M: It's 387 pounds.

W: Does that include value added tax？

M: Oh, I'm not sure, most of the prices do. Yes, I think it does.

W: Hmm, what are the boards actually made of？

M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway.

W: Hmm, and how long does it take to deliver？

M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know.

W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.

M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see.

W: OK. Well, perhaps I'll ring back tomorrow.

M: So do you want the drawing board then？

W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye.

M: Thank you. Goodbye.

A.He has become somewhat impatient with the woman.

B.He is not familiar with the exact details of goods.

C.He has not worked in the sales department for long.

D.He works on a part-time basis for the company.

Q: What does the woman say she will possibly do tomorrow？

M: Hello. Yes？

W: Hello. Is that the sales department？

M: Yes, it is.

W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.

M: Uh, what's sort？

W: Well, first of all, we need one complete new drawing board.

M: A DO44 or DO45？

W: Uh, I don't know. What's the difference？

M: Well, the 45 costs 15 pounds more.

W: Hmm, so what's the total price then？

M: It's 387 pounds.

W: Does that include value added tax？

M: Oh, I'm not sure, most of the prices do. Yes, I think it does.

W: Hmm, what are the boards actually made of？

M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway.

W: Hmm, and how long does it take to deliver？

M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know.

W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.

M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see.

W: OK. Well, perhaps I'll ring back tomorrow.

M: So do you want the drawing board then？

W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye.

M: Thank you. Goodbye.

A.Report the information to her superior.

B.Pay a visit to the saleswoman in charge.

C.Ring back when she comes to a decision.

D.Make inquiries with some other companies.

Q: What is the woman's purpose in making the phone call？

M: Hello. Yes？

W: Hello. Is that the sales department？

M: Yes, it is.

W: Oh, well, my name's Jane Kingsbury of GPF Limited. Hmm, we need some supplies for our design office.

M: Uh, what's sort？

W: Well, first of all, we need one complete new drawing board.

M: A DO44 or DO45？

W: Uh, I don't know. What's the difference？

M: Well, the 45 costs 15 pounds more.

W: Hmm, so what's the total price then？

M: It's 387 pounds.

W: Does that include value added tax？

M: Oh, I'm not sure, most of the prices do. Yes, I think it does.

W: Hmm, what are the boards actually made of？

M: Oh, I don't know. I think it's a sort of plastic stuff these days. It's white anyway.

W: Hmm, and how long does it take to deliver？

M: Oh, I couldn't really say. It depends on how much work we've got and how many other orders there are to send out, you know.

W: Ok. Now we also want some drawing pens, ink and rulers and some drawing paper.

M: Oh, dear, the girl that takes orders for supplies isn't here this morning, so I can't take those orders for you. I only do the equipment, you see.

W: OK. Well, perhaps I'll ring back tomorrow.

M: So do you want the drawing board then？

W: I'll have to think about it. Thanks very much. I'll let you know. Goodbye.

M: Thank you. Goodbye.

A.To return some goods.

B.To apply for a job.

C.To place an order.

D.To make a complaint.

M: Good morning, Cindy.

W: Roberta, what exactly do time management consultants do？

M: Well, Cindy, it's all about helping people to organize their work in an ef fective way: maximum efficiency; minimum stress.

W: Hah, sounds like something I need. Who are your clients？

M: Um, mainly business people, but I've also worked with politicians, civil servants and university lecturers.

W: Um, quite a range, then. And what sort of things help people to organ ize their time？ I suppose punctuality is important.

M: Um, yes and no. It's easier to finish a meeting on time if it starts on time. But in international contexts, you do have to be aware of cultural differences.

W: For example？

M: Well, in Britain big, formal meetings usually start on time, but less for mal meetings often begin a few minutes late. In Germany, on the other hand, people expect all meetings to begin on time; In some countries, er, for example, in Latin America, there's a more relaxed attitude. So, you d6 have to adapt to circumstances.

W: Um, it sounds like even if you manage your own time very well, you still can't control what other people do.

M. Well, you can set limits. If you're meeting a friend who always arrives late, you can say, "Well, I'm going to wait for 15 minutes. If they aren't there by then, I'll leave,"

W: Hmm. I've got one friend who's always late. I don't think I'd ever see her if I did that.

M: Hah, but people who are always late are the ones you need to set limits with. If they know that you won't wait, then, perhaps they'll make an effort.

W: Isn't that rather harsh？

M: No, not really. Someone who constantly turns up late is putting a low value on your time. Let them know you've got other things to do. And I'm not suggesting you do that with everyone just the persistent latecomers.

(20)

A．To help people to organize their work in an effective way.

B．To help people to become efficient at their jobs.

C．To help people to arrange their time properly.

D．To help people to reduce stress.