题目
A、Thank you for your purchase,I have prepared you some gifts,which will be sent to you along with the goods.Sincerely hope you like it.I will give you a discount,if you like to purchase other products
B、Dear friend,your package has been send out,the tracking NO.is 0000000000 via DHL,please keep an eye on it,hope you love our goods and wish to do more business with you in the future.Good luck!
C、Thank you for your patronage,if you confirm the order as soon as possible,I will send some gifts. A good news:Recently there are a lot of activities in our store.If the vakue of goods you buy count to a certain amount,we will give you a satisfied discount
D、Hello,my dear friend.Thank you for your visiting to my store,you can find the products you need from my store.If there is not what you need,you can tell us,and we can help you to find the source,please feel free to buy anything!Thanks again
第3题
A.告知买家确认收货后联系客服赔付运费
B.告知买家无法减免运费
C.告知买家提交订单不付款帮其修改运费金额
D.告知买家付款后直接申请仅退款退运费
第7题
B、买家还没有确认收货就退款了,如果买家申请部分退款不退货,那按没有退款的成交金额计算佣金
C、买家确认收货之后申请售后退款,当月确认收货的订单如果买家在订单售后的下个月15号之前申请售后,系统会同步订单维权状态,如果订单在下个月15号后维权成功,当天返还佣金
D、订单号:1234560000000000,买家在5月30日拍下并付款,6月10日确认收货如果买家在7月12日申请售后退款成功了,那么佣金在7月12日当天返还
E、订单号:1234560000000000,买家于5月30日拍的,6月10日确认收货如果买家在7月8号发起售后退款申请,但是卖家在7月15日之前无法完成该笔订单的退款,则需要在7月10日前致电淘宝官方客服,提供订单编号进行处理,否则这笔订单将无法退换佣金
第8题
A.买家前后拍下的订单在1个小时之内
B.卖家设置满n元包邮,买家拍下订单金额合计满足n元
C.卖家设置满n件包邮,买家刚好拍下n件
D.卖家事先已与买家协商一致合并订单发货
第10题
A.14天内广告动作后的所有订单
B.1天内广告动作后的所有订单
C.14天内该广告商品所有订单
D.1天内该广告商品所有订单
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