题目
A.预订
B.入住
C.结账
D.取消
第1题
A.与宾客问候招呼之后,应该询问宾客是否有预定
B.无预订宾客,应在分配好房间后通知其他总台工作人员,避免重复入住登记
C.公司付费的宾客无需要预付押金
D.礼貌道别时,应该说:“您的房间在5楼,房间号码是503,再见&rdquo
第6题
The normal check-in time is from ().But if it' s in the (), and there are available rooms, guests can have early check-in.
A.2 pm, peak season
B.12 am, peak season
C.2 pm, low season
D.12 am, low season
第8题
B.greeting?politely
C.standing upright
D.two?hands?delivery
第9题
听力原文:M: Is this the check-in counter for Flight 914 to Los Angeles?
W: Yes, but I'm sorry that the flight is delayed because of a minor mechanical problem. Please wait for further notice.
Q: What do we learn from this conversation?
(6)
A.The man goes to a wrong check-in counter.
B.The man has just missed his flight.
C.The plane will leave at 9:14.
D.The plane's departure time remains unknown.
第10题
(72)
A. executed in
B. inspected in
C. check-in
D. look-in
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