With Jeff's new position as a business analyst, he worked to come up with ___________ approaches for solving long－term issues in the operations department.

(教材对话原文)

Jeff: Morning, Roger.

Roger: Good morning, Jeff. {A; B; C; D; E} Would you mind going to get me a cup of coffeeat the Starbucks across the street？ I know you just got here, but I would really appreciate it.

Jeff: {A; B; C; D; E}

Roger: Yes. Impressed that you remember!

Jeff:Your flavour I never forget.

Jeff leaves to go get a coffee, and then comes back with it.

Jeff: Here you go, Roger.

Roger: Thanks. Oh, Jeff, {A; B; C; D; E}with the opening speech I'm giving next week at our company.

Jeff: Well, it's pretty busythis morning, but I'll have some time between five and six p.m. Would that be okay？

Roger: {A; B; C; D; E}I'm going to talk about the new energy storage material, and I think you have an excellent grasp of the subject.

Jeff: Thank you.

Roger: Oh, by the way, {A; B; C; D; E}？

Jeff: It's going pretty well.

Roger: I'd like to see it sometime. Do you think you could get it on my desk by 4 p.m. today？

Jeff: No problem. I'll get it to you.

Roger: Great. Have a good one, Jeff.

Jeff: You too.

A. how was your report of the new batteries coming along？

B. I'd appreciateit if you could help me

C. No problem! You want the usual？

D. It's good to see you.

E. Yes, that would be great.

The school which blames globalization thinks ______.

A．trade influences middling wages positively

B．the labor market becomes more dense

C．technology decreases workers' wages at once

D．the reason of capital's rewards outpacing those of labor is uncertain

What management roles would Jeff Bourk be playing as he (a) negotiates new contracts with potential airlines, (b) works with the airport employees in providing a high level of customer service to arriving and departing passengers, and (c) resolves the contractual issues with the city of Branson？ Be specific and explain your choices.

A.post-purchasebehavior

B.evaluationofalternatives

C.informationsearch

D.needrecognition

E.purchasedecision

Evacuate Jeff Gaspin's statement,“I don't think it's wrong t0 duke chances, ..，Sometimes they wonk. Sometimes they don”What does it say about his decision making style？

(教材对话原文)

Marry: What do you plan to do for your holiday？

Jeff: Come on, it went up in smoke. {A; B; C; D; E}

Marry: Wow,you are going for a business trip next week？ Where？

Jeff: Xiamen.

Marry: {A; B; C; D; E}

Jeff: By train. You know our boss is afraid to take a plane because of high anxiety.

Marry: Actually, it's not so awful to take a plane if you don't look out the window.

Jeff: Good idea!

Marry: Well, Xiamen is a perfect place to be on holiday, you know.

Jeff: I know. But a business trip is tiring to me.

Marry: Oh, take it easy. {A; B; C; D; E}I like taking occasional business trip for a change of pace.

Jeff: I hope so.

Marry: I think you should take advantage of this good opportunity to go on a business trip with our boss and gain the boss's favor.

Jeff: {A; B; C; D; E}. I think it makes sense.

Marry: You know, I've dreamed a thousand times that I could lie down on the beach of Xiamen to relax myself.

Jeff: So have I. But it's not always nice and sunny there, sometimes cloudy and rainy.

Marry: Come on, I don't think it will spoil your trip. {A; B; C; D; E}

Jeff: Thanks a lot.

A. By plane or by train？

B. Maybe it's not so bad as you imagined.

C. I have to go on a business trip with my boss.

D. Anyhow, I hope you'll have a nice trip.

E. Hey, that sounds like a really good idea.

A.Don’t mention it

B.Yes, it’s so quiet as we expected

C.Well, it's pretty busy this morning

A reception party will be held in your ________ this evening.

A、name

B、honor

C、place

D、position

rs scratching their heads over what' s going on in the skies. Some folks view alliances as a blessing to travelers, offering seamless travel, reduced fares and enhanced frequent-flyer benefits. Others see a conspiracy of big business, causing decreased competition, increased fares and fewer choices. Whatever your opinion, there' s no escaping airline alliances: the marketing hype is unrelenting, with each of the two mega-groupings. One world and Star Alliance, promoting itself as the best choice for all travelers. And, even if you turn away from their ads, chances are they will figure in any of your travel plans. By the end of the year, one world and Star Alliance will between them control more than 40% of the traffic in the sky. Some pundits predict that figure will be more like 75% in 10 years.

But why, after years of often ferocious competition, have airlines decided to band together？ Let' s just say the timing is mutually convenient. North American airlines, having exhausted all means of earning customer loyalty at home, have been looking for ways to reach out to foreign flyers. Asian carriers are still burring from the region-wide economic downturn that began two years ago— just when some of the airlines were taking delivery of new aircraft. Alliances also allow carriers to cut costs and increase profits by pooling manpower resources on the ground (rather than each airline maintaining its own ground crew) and code-sharing--the practice of two partners selling tickets and operating only one aircraft.

So alliances are terrific for airlines, but are they good for the passenger？ Absolutely, say the airlines: think to the lounges, the joint FFP (frequent flyer programme) benefits, the round-the- world fares, and the global service networks. Then there' s the promise of "seamless" travel: the ability to, say, travel form. Singapore to Rome to New York to Rio de Janiero, all on one ticket, without having to wait hours for connections or worry about your bags. Sounds utopian？ Peter Buecking, Cathay Pacific' s director of sales and marketing, thinks that seamless travel is still evolving. "It's fair to say that these links are only in their infancy. The key to seamlessness rests in infrastructure and information sharing. We' re working on this." Henry Ma, spokesperson for Star Alliance in Hong Kong, lists stone of the other benefits for consumers: "Global travelers have an easier time making connections and planning their itineraries." Ma claims alliances also assure passengers consistent service standards.

Critics of alliances say the much-touted benefits to the consumer are mostly pie in the sky, that alliances are all about reducing costs for the airlines, rationalizing services and running joint marketing programmes. Jeff Blyskal, associate editor of Consumer Reports magazine, says the promotional ballyhoo over alliances is much ado about nothing. "I don' t see much of a gain for consumers: alliances are just a marketing gimmick. And as far as seamless travel goes, I' II believe it when I see it. Most airlines can ' t even get their own connections under control, let alone coordinate with another airline."

Blyskal believes alliances will ultimately result in decreased flight choices and increased costs for consumers. Instead of two airlines competing and each operating a flight on the same route at 70% capacity, the allied pair will share the route and ran one full flight. Since fewer seats will be available, passengers will be obliged to pay more for tickets.

The truth about alliances and their merits probably lies somewhere between the travel utopia presented by the players and the evil empires portrayed by their critics. And how much they affect you depends on what kind of traveler you are.

Those who h

A．Delight.

B．Indifference.

C．Objection.

D．Puzzlement.

ers scratching their heads over what's going on in the skies. Some folks view alliances as a blessing to travellers, offering seamless travel, reduced fares and enhanced frequent-flyer benefits. Others see a conspiracy of big businesses, causing decreased competition, increased fares and fewer choices. Whatever your opinion, there's no escaping airline alliances: the marketing hype is unrelenting, with each of the two mega-groupings, Oneworld and Star Alliance, promoting itself as the best choice for all travellers. And, even if you turn away from their ads, chances are they will figure in any of your travel plans. By the end of the year, Oneworld and Star Alliance will between them control more than 40% of the traffic in the sky. Some pundits predict that figure will be more like 75% in 10 years.

But why, after years of often ferocious competition, have airlines decided to band together？ Let's just say the timing is mutually convenient. North American airlines, having exhausted all means of earning customer loyalty at home, have been looking for ways to reach oat to foreign flyers. Asian carders are still hurling from the region-wide economic downturn that began two years ago--just when some of the airlines were taking delivery of new aircraft. Alliances also allow carriers to cut coots and increase profits by pooling manpower resources on the ground (rather than each airline maintaining its own ground crew) and code-sharing--the practice of two partners selling tickets and operating only one aircraft.

So alliances are terrific for airlines--but are they good for the passenger？ Absolutely, say the airlines: think of the lounges, the joint FFP (frequent flyer programme) benefits, the round-the-world fares, and the global service networks. Then there's the promise of "seamless" travel: the ability to, say, travel from Singapore to Rome to New York to Rio de Janiero, all on one ticket, without having to wait hours for connections or worry about your bags. Sounds utopian？ Peter Buecking, Cathay Pacific's director of sales and marketing, thinks that seamless travel is still evolving. "It's fair to say that these links are only in their infancy. The key to seamlessness rests in infrastructure and information sharing. We're working on this. "Henry Ma, spokesperson for Star Alliance in Hong Kong, lists some of the other benefits for consumers: "Global travellers have an easier time making connections and planning their itineraries." Ma claims alliances also assure passengers consistent service standards. Critics of alliances say the much-touted benefits to the consumer are mostly pie in the sky, that alliances are all about reducing costs for the airlines, rationalizing services and running joint marketing programmes. Jeff Blyskal, associate editor of Consumer Reports magazine, says the promotional ballyhoo over alliances is much ado about nothing. "I don't see much of a gain for consumers: alliances are just a marketing gimmick. And as far as seamless travel goes, I'll believe it when I see it. Most airlines can't even get their own connections under control, let alone coordinate with another airline."

Blyskal believes alliances will ultimately result in decreased flight choices and increased costs for consumers. Instead of two airlines competing and each operating a flight on the same route at 70% capacity, the allied pair will share the route and run one full flight. Since fewer seats will be available, passengers will be obliged to pay more for tickets.

The truth about alliances and their merits probably lies somewhere between the travel utopia presented by the players and the evil empires portrayed by their critics. And how much they affect you depends on what kind of traveller you are.

Those who've already made the elite grade in the FFP of a major airline stand to benefit the most when it

A．Delight.

B．Indifference.

C．Objection.

D．Puzzlement.