题目
When you make a _______, you should always try to fulfill it.
A) abuse
B) bond
C) estimate
D) pledge
第1题
When a customer is complaining to you ,you should_____.
A. listen carefully and make notes
B. make personal comments
第2题
第3题
A.take
B.make
C.do
D.get
第4题
A.When you make eye contact, you make a friend
B.They become engaged
C.It shows you are real
D.They don't want you to stare at them
第5题
A、suggestion
B、goal
C、priority
D、tip
第6题
_____ the greater contribution(贡献)you’ll make to the country.
A、When you study more now
B、More you study now
C、The harder you study now
D、The harder do you study now
第7题
A.Now that
B.When
C.As
D.Because of
第8题
第9题
When you read the book, you’d better make a mark _______ you have a question.
A、which
B、on which
C、where
D、at where
第10题
()is very important that you don't make any mistakes when you calculate those figures.
A. That
B. What
C. It
第11题
A.playing it by ear
B.playing it by score
C.playing by the book
D.playing it safe
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