— I am sorry for what I have said to you.—_____________A: No problem.B; I'm sure abo

A．deep

B．deeply

—I am sorry I have the wrong number.—()

A、You are so careless.

B、You are so considerate.

C、It doesn’t matter.

D、What is wrong？

A. My pleasure.

B. What ‟s wrong with you？

C. What seems to be the problem？

D. It doesn ‟t matter.

A.It’s none of your business.

B.What are you doing？

C.Sur

D. Sorry to disturb you.

E.No, I don’t think so.

A、Sorry, I am busy at the moment.

B、Where shall we meet？

C、Sure, is there anything wrong？

D、What can I do for you？

听力原文：M: I've lost my credit card issued by your bank. What should I do, please？

W: I am sorry for that. But you have to go to that counter over there for the card business.

Q: Why does the customer come to the bank？

(15)

A．He got a credit card of his friend and come to ask how to use it.

B．He got a card and did not know whose card it is.

C．He has lost his credit card and come to ask what to do.

D．He has found a credit card and come to ask what to do.

Philip: Hello! Is that you, Tom？

Tom: Yes, (56)

Philip: I can't believe I (57) you at last. And what have you been doing？

Tom: Yeah, I haven't been home a lot lately. And I've had a lot of work and social engagements. Oh,

Philip, (58) to London？

Philip: I just came back about a week ago, I (59) by phone several times, but you were not in.

Tom: Sorry, Sorry. Did you have a nice holiday, then？

Philip: Lovely. I went to Scotland and traveled around.

Tom: (60) ! I need a holiday indeed.

Philip: Well, I suppose so.

Tom: Oh , somebody's at the door. I have to go. And I have to say " good-bye'. Nice talking to you.

Philip: Same here, bye-bye.

56.

A. when did you get back

B. What a surprise I got

C. How I admire you

D. I am Tom

E. got hold of

F. got through

G. this is Tom

H. tried to contact you

A.am not

B.am

C.do

D.do not

A. What happened？

B. Nice to meet you.

C. please take it easy.

D. No trouble at all.

E. Coffee, please.

F. I forgive you.

G. But he panned to.

H. Can I have the bill？

56. Tom: Hello, first let me introduce myself. I'm Tom Hall, I am in charge of MAP Advertising.

Tony: ______, I' m Tony Blair.

57. Student A: I am very grateful to you for taking so much trouble to explain the best way of getting there.

Student B: ______.

58. Child: Mom, I'm very sorry, really. I didn't mean to hurt you.

Mom: It's OK. ______. Do behave yourself next time!

59. Guest: Waiter! ______, please？

Waiter: Yes, sir. Here is the bill. The total is 200 yuan.

60. Doctor: ______？ You don't look well.

Patient: I broke my left leg when climbing the mountain yesterday.