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Your customer has asked for a 2000 call capacity for the new call center project . Ho

wever, one of your company"s technical experts believes a 3000 call capacity can be reached . Another thinks that based on the technical needs of the customer, the capaci

A.Meet with the customer to better understand the reasons behind the 2000 calls capacity .

B.Set the goal at 3000 calls .

C.Meet with the technical experts and help them to agree on a goal .

D.Set the goal at 2000 calls .

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更多“Your customer has asked for a 2000 call capacity for the new call center project . Ho”相关的问题

第1题

One of your customers has deployed a Layer 3 gateway in the untrusted network. Which gateway mode is appropriate for this customer?()

A.Virtual Gateway

B.Real-IP Gateway

C.NAT Gateway

D.Central Gateway

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第2题

Your Routed 1483 network is grouping ATM PVCsinto a large subnet and has static host routes configured.For which purpose does the staticroute to the customer router provide?()

A.It allows for management of the DSL routers.

B.It is required for forwarding to the customer networks.

C.It allows the endusers to forward traffic to the Internet.

D.It is required for the DSL router to ARP the provider router.

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第3题

You work as network consultant. Your customer, TestKing Inc, has a class C network license
. TestKing wants you to subnet the network to provide a separate subnet for each of its 5 departments. Each subnet must support at least 24 hosts.Which network mask should you use?()

A.255.255.255.192

B.255.255.255.224

C.255.255.255.240

D.255.255.255.248

E.255.255.255.252

F.255.255.255.254

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第4题

You are the network consultant from pass4sure.com. One of your customer has six sites, thr
ee of which process a large amount of traffic among them. He plans to grow the number of sites in the future. Which is the most appropriate design topology?()

A.full mesh

B.peer-to-peer

C.partial mesh

D.hub and spoke

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第5题

Your customer wants to build a network for a financial trading floor that has a requiremen
t for multiple high-value transactions, which are also vital to the customer. What are the two most critical requirements? ()(Choose two.)

A. no single point of failure

B. trading database server location

C. redundant application servers location

D. deterministic response to all failures

E. determine which protocol to use

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第6题

听力原文:M: I've lost my credit card issued by your bank. What should I do, please?W: I am

听力原文:M: I've lost my credit card issued by your bank. What should I do, please?

W: I am sorry for that. But you have to go to that counter over there for the card business.

Q: Why does the customer come to the bank?

(15)

A.He got a credit card of his friend and come to ask how to use it.

B.He got a card and did not know whose card it is.

C.He has lost his credit card and come to ask what to do.

D.He has found a credit card and come to ask what to do.

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第7题

The CUSTOMERS table has these columns:CUSTOMER_ID NUMBER(4) NOT NULLCUSTOMER_NAME VARCHAR2

The CUSTOMERS table has these columns:CUSTOMER_ID NUMBER(4) NOT NULLCUSTOMER_NAME VARCHAR2(100) NOT NULLSTREET_ADDRESS VARCHAR2(150)CITY_ADDRESS VARCHAR2(50)STATE_ADDRESS VARCHAR2(50)PROVINCE_ADDRESS VARCHAR2(50)COUNTRY_ADDRESS VARCHAR2(50)POSTAL_CODE VARCHAR2(12)CUSTOMER_PHONE VARCHAR2(20)The CUSTOMER_ID column is the primary key for the table.You need to determine how dispersed your customer base is. Which expression finds the number of different countries represented in the CUSTOMERS table?()

A.COUNT(UPPER(country_address))

B.COUNT(DIFF(UPPER(country_address)))

C.COUNT(UNIQUE(UPPER(country_address)))

D.COUNT DISTINCT UPPER(country_address)

E.COUNT(DISTINCT (UPPER(country_address)))

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第8题

Read the article below about business on line. For each question 31—40, write one word in
Read the article below about business on line. For each question 31—40, write one word in CAPITAL LETTERS on your Answer Sheet. INTERNET: A COST-EFFECTIVE WAY TO PROMOTE BUSINESS The Internet is changing the way people shop and purchase goods. It has created a new market WITH great opportunities for people running a small home-business and gives them a big advantage over the typical retail establishment. Before, if a customer wanted to buy a stereo for example, they had to jump into their car, go to a ()

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第9题

The CUSTOMERS table has these columns:CUSTOMER_ID NUMBER (4) NOT NULLCUSTOMER_NAME VARCHAR

The CUSTOMERS table has these columns:CUSTOMER_ID NUMBER (4) NOT NULLCUSTOMER_NAME VARCHAR2 (100) NOT NULLSTREET_ADDRESS VARCHAR2 (150)CITY_ADDRESS VARHCAR2 (50)STATE_ADDRESS VARCHAR2 (50)PROVINCE_ADDRESS VARCHAR2 (50)COUNTRY_ADDRESS VARCHAR2 (50)POSTAL_CODE VARCHAR2 (12)CUSTOMER_PHONE VARCHAR2 (20)The CUSTOMER_ID column is the primary key for the table.You need to determine how dispersed your customer base is.Which expression finds the number of different countries represented in the CUSTOMERS table?()

A. COUNT(UPPER(country_address))

B. COUNT(DIFF(UPPER(country_address)))

C. COUNT(UNIQUE(UPPER(country_address)))

D. COUNT DISTINTC UPPER(country_address)

E. COUNT(DISTINTC (UPPER(country_address)))

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第10题

You are the audit supervisor of Seagull & Co and are currently planning the audit of y
our existing client, Eagle Heating Co (Eagle), for the year ending 31 December 2014. Eagle manufactures and sells heating and plumbing equipment to a number of home improvement stores across the country.

Eagle has experienced increased competition and as a result, in order to maintain its current levels of sales, it has decreased the selling price of its products significantly since September 2014. The finance director has informed your audit manager that he expects increased inventory levels at the year end. He also notified your manager that one of Eagle’s key customers has been experiencing financial difficulties. Therefore, Eagle has agreed that the customer can take a six-month payment break, after which payments will continue as normal. The finance director does not believe that any allowance is required against this receivable.

In October 2014 the financial controller of Eagle was dismissed. He had been employed by the company for over 20 years, and he has threatened to sue the company for unfair dismissal. The role of financial controller has not yet been filled and so his tasks have been shared between the existing finance department team. In addition, the purchase ledger supervisor left in August and a replacement has been appointed in the last week. However, for this period no supplier statement reconciliations or purchase ledger control account reconciliations were performed.

You have undertaken a preliminary analytical review of the draft year to date statement of profit or loss, and you are surprised to see a significant fall in administration expenses.

Required:

Explain FIVE audit risks, and the auditor’s response to each risk, in planning the audit of Eagle Heating Co.

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