Can I ask you a few questions？ （)A.What do you do？B.It's a good idea.C.No, thanks.D.

A.A.what do you do

B.B.It's a good idea

C.C.No,thanks

D.D.Certainly

A.Who is Mr. Miller？

B.I’m busy at the moment

C.I don’t know him

D.What’s happened？

A、have meant

B、am meaning

C、have been meaning

D、mean

回答题。

The most frightening words in the English language are, "Our computer is down．" You hearit more and more when you are on business．The other day I was at the airport waiting for a ticketto Washington and the girl in the ticket office said, "I' m sorry, I can' t sell you a ticket．Ourcomputer is down．"

"If your computer is down, just write me out a ticket．"

"I can' t write you out a ticket．The computer is the only one allowed to do so．"

I looked down on the computer and every passenger was just standing there drinking coffeeand staring at the black screen．Then I asked her, "What do all you people do？"

"We give the computer the information about your trip, and then it tells us whether you canfly with us or not．"

"So when it goes down, you go down with it．"

"That' s good, sir．"

"How long will the computer be down？" I wanted to know．

"I have no idea．Sometimes it' s down for 10 minutes, sometimes for two hours．There' s noway we can find out without asking the computer, and since it's down it won't answer us．"

After the girl told me they had no backup computer, I said．"Let's forget the computer．

What about your planes？ They' re still flying, aren' t they？"

"I couldn' t tell without asking the computer．"

"Maybe I could just go to the gate and ask the pilot if he' s flying to Washington," I sugges-ted．

"I wouldn' t know what gate to send you to．Even if the pilot was going to Washington, hecouldn' t take you if you didn' t have a ticket．"

"Is there any other airline flying to Washington within the next few hours？"

"I wouldn' t know," she said, pointing at the dark screen．"Only ' IT' knows．It can' t tellme．"

By this time there were quite a few people standing in lines．The word soon spread to othertravelers that the computer was down．Some people went white; some people started to cry and stillothers kicked their luggage．

The best title for the article is__________． 查看材料

A.When the Computer Is Down

B.The Most Frightening Words

C.The Computer of the Airport

D.Asking the Computer

A: Yes, of course

B: What are they？

C: As you like.

D: Nothing interesting.

CLERK: Hello, Big City Electricity, how may I help you today

PETERS:__1__.

CLERK: May I have your account number

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with

PETERS: ___2_.

CLERK: I’m sorry to hear that___2_.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

PETERS: I usually pay about $50 a month.

CLERK: Thank you.___4_

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number

PETERS: 408-533-0875

CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill

E. Why do you think we charged you too much

听力原文：W: Dan，did you want to see me？

M: Oh，yes，Sue，please sit down．We need some help．

W: What can I do？

M：Look at this schedule．There are four conferences in April．And there aren't enough representatives to cover all of them．

W: But I am not on the executive staff．

M: I know，but you have studied management and merchandising．And we have openings for more managerial people．There is a good opportunity for you here．

W: That sounds wonderful．But what do you want me to do？

M: There's a conference in Seattle on the 18th of April．I want you to represent us．

W: That's a big responsibility

M: You'll do very well，and I'm pretty sure．

W: Is there a lot to learn？

M: There are a few things，but they aren't difficult．

W: There isn't much time left．Can I start now？

M: There are some reports on the previous conferences in the files．You can study those．

W: Can you give me any guidelines about etiquette in other countries？

M: There are several overall guidelines that apply to international conferences．

W: Then where can I find all the country-specific information？

M: Usually you can call that country's embassy or consulate．Most of them have printed materials for business visitors．And there are also travel books available at public libraries．If you don't have enough time，you can also ask Sally，as she attended the conference there last time．

W: Great．And will our company arrange for transportation？

M: Yes．Tell the travel department about what you think you'll need，and they can make arrangements for you．

W: Thank you．I will give it my best shot.

(23)

A．There are not enough efficient managers.

B．It lacks in guidelines for new employees.

C．The conference schedule should change immediately.

D．It is short of representatives for conferences.

— Can I ask you for some questions, Frank？

— _______________ .

A You can ask other people.

B Sure, go ahead

C No, I'm very busy.

-Excuse me, sir. Where is the post office？ -().

A: You can't ask me.

B: Pardon？ I have no idea

C: Please don't say so

D: Sorry I don't know, but you can ask the man over there

A.There is one or more specifics I want to talk about if I may.

B.Can I have more holiday？

C.I want to ask a few more questions if I can.

D.Could I have a chat before I start working？