Wht is the text minlybout Customer Service in SNCF.B．Customer service in Swiss RilwWht is

lybout Customer Service in SNCF． B．Customer service in Swiss Rilwys． C．The writer’s bd impression of Internet tickets． D．The writer’s experience in buying French ril tickets．

A．Customer Service in SNCF

B．Customer service in Swiss Railways．

C．The writer’s bad impression of Internet tickets．

D．The writer’s experience in buying French rail tickets．

What is the text mainly about？

[ A] Customer Service in SNCF.

[ B ] Customer Service in Swiss Railways.

[ C] The writer ' s bad impression of Internet tickets.

[ D] The writer' s experience in buying French rail tickets.

the mn phone Intersever Customer Service He wnted to know wht the messge mens. B．He didn’t know which button to choose. C．He wnted to know if he cn use his e-milddress while overses.

A．He wanted to know what the message means．

B．He didn’t know which button to choose

C．He wanted to know if he can use his e-mail address while overseas．

s pssge minlybout Effective control over volcnic eruptions. B．Effective predictionbout lhrs. C．Dmge of volcnic eruptions to humn beings. D．Perspective of predictionbout volcnic eruptions.

A．Effective control over volcanic eruptions．

B．Effective prediction about lahars．

C．Damage of volcanic eruptions to human beings．

D．Perspective of prediction about volcanic eruptions．

The manager of the customer service department seems ______ (replace).

The manager of the customer service department seems ______ . (replace)

According to the passage, the people in "Customer Service" are very ______.

A．ignorant

B．polite

C．arbitrary

D．foolish

Customer service is the performance of activities to ()

A. control costs of production

B.expand company' s business

C. ensure customer satisfaction