We ask that you let us know of any allergies or dietary requirements as well as information about any medicine you take

If you see any chance to do better, please let us know． On(9)of a limited supply available at present, we would ask you to act quickly． In the meantime, please keep us(10)of developments at your end．

C: Good morning. Would you show me some typical Chinese souvenirs？ I’d like

to buy a gift for my wife.

S: We've got plenty of silk scarves and silk dresses for you to choose from.

C: The dress is very nice.（）？

S: Fifty-five US dollars.

C: It's a little more than I expected.（）？

S: I'd like to, but I'm afraid I can't. You see, it's already 5% off the regular price.

C: Then（）.

S: Well, let me ask the manager if it's all right... I'm sorry to have kept you

waiting. The best we can do is to give you a 10% discount.

C: OK.（）.

A.I'm afraid I can't afford it

B. I'll take it

C.How much is it

D. Can I help you？

E. Could you give me a discount

M: Well, everyone has been talking about having a barbecue down by the river, so why don't you pick up some hamburger and hot dogs？

W: Okay, but how much hamburger are we going to need？ And hot dogs too？

M: Uh, I don't know. How about three pounds of hamburger and a couple packages of hot dogs？

W: Oh, that's not going to be enough. Do you remember the last picnic we went on？ Your roommate, Jim, ate about ten hamburgers by himself!

M: You're right. Let's see. I'd better write this down. Uh, let's see about nine pounds of hamburger meat and, uh .... seven packages of hot dogs.

W: And you'd better pick up some chicken for those who don't like hamburger or hot dogs.

M: Okay. How about five or six bags of potato chips？

W: Humm. Better make that eight or so.

M: All right. Oh, and we're gonna need some hamburger and hot dog buns, How about five packages a piece？ I think that sounds about right.

W: Yeah, you'd better pick up some mustard, catchup, and mayonnaise too.

M: Okay. What else？ Uh, we're gonna need some soft drinks. How about ten of those big 2-liter bottles？

W: Sounds fine, but be sure to buy a variety of drinks.

M: Okay. And what about dessert？

W: Well, maybe we could ask Kathy to make a few cherry pies like she did last time.

M: Well, I heard that she's been very busy working two jobs, so we'd better not ask her, uh... Hey, why don't you whip up some of your oatmeal cookies？ Hey, you could even ask, uh... what's her name.., yeah that new girl, Susan, the one that moved in across the street! I bet she'd be willing to help you !

W: Nah, I don't think I could ask her, I haven't got a phone number. Anyway, I can try myself.

(20)

A．At a park.

B．At the beach.

C．At Dave's house.

D．By a river.

A very old lady won a million dollars in a lottery(彩票). Her son and his wife heard the news on the radio. “How are we going to tell your mother？” the wife asked. “The shock might kill her!”

“That's true,” the son said. “Perhaps we'd better speak to her doctor about it. He'll know how to break(告诉)the news to her gently.”

They explained the situation to the old lady's doctor.

“I'm glad you told me,” he said, “A shock, even a happy one, could give her a heart attack. Leave it to me. I'll find a way of breaking the news to her.”

He thought about the problem for several days, then decided what he would say. He called on(拜访)the old lady and sat by her beside. He took her hand in his. “Let's play a game, my dear,” he said. “Let's Pretend' game.”

“Oh, yes,” the old lady said. “I love 'Let's Pretend' game.”

“Good. I'll ask you a question first,” the doctor said. “Then you can tell me one.”

He pretended to think for a few moments. Then he said, “Tell me, what would you do if you won a million dollars in the lottery？” “Oh, that's an easy one,” the old lady said. “I'd give most of it to you, doctor, because you have been so good to me all these years. Doctor!”

But the doctor was now lying on the floor. He had died of shock.

1)、The son and his wife didn't want his mother to die of(死于)shock.

A.T

B.F

2)、The doctor was worried that the news would make her sad.

A.T

B.F

3)、The doctor went to the old lady's house to tell her the news.

A.T

B.F

4)、The doctor was sleeping on the floor.

A.T

B.F

5)、The doctor envied(羡慕)the old lady's money and was killed by her.

A.T

B.F

A.Yes. you need

B.Yes. ask

C.Yes. please

D.Let me see

CLERK: Hello, Big City Electricity, how may I help you today

PETERS:__1__.

CLERK: May I have your account number

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with

PETERS: ___2_.

CLERK: I’m sorry to hear that___2_.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

PETERS: I usually pay about $50 a month.

CLERK: Thank you.___4_

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number

PETERS: 408-533-0875

CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill

E. Why do you think we charged you too much

听力原文：Woman: Hello, Executive Catering Services, Anna speaking. How can I help you？

Man: Hello Anna, this is Julian Russell from Family Holidays. I wondered if you could do some catering for us next week. We're having a small reception - it's to launch a new advertising campaign. Would you be free？

Woman: When exactly is it, Mr Russell？

Man: Next Thursday - that's May the second.

Woman: Oh yes, I can do that. Where will you be holding it？

Man: We thought we'd have it at Head Office and use the Boardroom because there's enough room for everyone there.

Woman: OK. What sort of things would you like？

Man: Just a light lunch, I think, so that people can eat while they move around and talk to each other. You did something similar for us last year - we'd be happy to have the same menu again.

Woman: Right, I'll look in my diary and see what you had. Oh, I nearly forgot to ask you, how many should I cater for？

Man: Well, I think most people will be able to come. Perhaps around 25. No, let's say 30 to be sure.

Woman: Right. Thank you for getting in much, Mr Russell, I'll send you confirmation of the arrangements by the end of the week and then I'll...

？You will hear three telephone conversations or messages.

？Write one or two words or a number in the numbered spaces on the notes or forms below.

？After you have listened once, replay each recording.

Conversation One

？Look at the form. below.

？You will hear a man making a request for catering.

EXECUTIVE CATERING SERVICES

BOOKING FORM

Booking made by: Julian Russell

Company: Family Holidays

Event: Launch of new (1)______

Date: (2) ______

Location: Head Office, in the (3)______

Number attending: (4) ______

How to Help Victims of Domestic Violence

Domestic violence is a very painful experience for those who have to go through it. The victims often have very low self-esteem. They tend to blame themselves for the abuse and make excuses for the abuser. Great patience and understanding are needed in order to help these victims. Then how do we deal with domestic violence？

Firstly, 回答. If someone you know has unexplained injuries or seems fearful of other people in the household, she may be a victim of domestic violence.

Secondly, 回答. Talk to the victim and express understanding that she is in a difficult situation. Do not simply ask her to leave her abuser. It will not help the situation. It will make her feel more alone and bad.

Thirdly, 回答. Listen to everything the victim has to say, and do not try to give any judgment. Let the victim know that you are available to help.

Fourthly,回答. Encourage the victim to take part in events and activities outside of the abusive relationship. Besides, provide them with information for anti-abuse programs.

Last but not least, 回答. You can always call the local Domestic Violence Help Center for help and advice.

A. communicate with the victim in a right way

B. recognize the signs of domestic violence

C. ask the victim to take part in some activities

D. turn to the Domestic Violence Help Center

E. listen to the victim carefully

A.Please ask for help.

B.Let me give you a han

C.You may do me a favor.

D.I’d come to do.