In Selling skills Part I, the seller in the movie video successfully sold a piece of land.（）

下面是一则由Merton Training公司提供的培训课程表（从A到H)。表后的五段描述（从66到70 ),分别

代表一个前来公司咨询的人的情况。请你根据每个人的情况，在A到H的课程中为他们选择最适合的一门。并把课程的代号(从A到H)写在答题卡相应的位置上。

MERTON TRAINNING

SHORT RESIDENTIAL COURSES

A.Advanced Presentation Skills

B.Better Time Management

C.Essential Team-Building in the Office

D.Updating your Selling Skills

E.Making the Most of Computers

F.Improve your Confidence in Meetings.

G.Successful Telephoning

H.Developing your Understanding of Accounts

66.An office manager needs to become more efficient(高效的) in order to meet deadlines at work.()

67.A member of staff has to make several calls a day but is not confident when ringing strangers.()

68.The Information Technology Manager wants to improve the speech she has prepared for a conference next month.()

69.An experienced sales executive needs to update his knowledge of finance before he starts work as Assistant Sales Manger.()

70.A new member of the team needs to learn how to use the office software more efficiently.()

The Story of Milton Hershey

Almost every kid in the US has eaten a famous Hershey chocolate bar. But people know that the Hershey chocolate factory is only about 100 years old．Even fewer know that its founder, Milton Hershey, had suffered many failures before he started his famous company.

Milton grew up in the farm country of Pennsylvania. He was first trained to become a printer. After working for a small newspaper for a short time, he decided that printing was not for him. Then he got a job at a candy factory. After a few years，he decided to open his own little candy business. But this first business had to close down because it was not making money. Then, Milton travelled to Denver to learn how to make caramels（黄油奶糖）.He took his new skills to New York City and sold candies on the street. But this second business also failed.

Soon afterwards, he moved back to his hometown. There he experimented with all sorts of candies and chocolates. By 1893, he was selling a million dollars’ worth of caramel candy each year. Since his chocolate-flavored（巧克力口味的）caramels were the best-selling, he decided to make chocolate himself. He learned how to make delicious chocolate by adding fresh milk. His milk chocolate turned out to be a great success. So he sold his caramel factory and focused on making chocolate only.

In 1903，Milton Hershey built a huge chocolate factory and an entire town to go with it. Today, the town of Hershey is still the home of the Hershey chocolate factory. You can smell the delicious chocolate smells just by driving through the town.

Milton&39;s first job was working as a(n)_____.

A.printer

B.candy seller

C.farmer

D.editor

What can be learned from this text？A.Fresh milk is beneficial to people’s health.

B.A town was named after Milton Hershey.

C.Chocolate became popular in the 1900s in the US.

D.Few people in the US have heard of Hershey chocolate.

Milton closed his candy business because he_____.A.moved to Denver

B.wanted to go travelling

C.was not interested in it

D.did not make profits from it

Milton decided to make chocolate himself because _____.A.he did a lot of experiments on it

B.his caramel candy was not popular

C.his chocolate-flavored caramels sold well

D.he was tired of selling candies on the streets

The phrase "his new skills"（Line 6, Par.2）refers to how to _____.A.sell candies

B.make caramels

C.run a candy business

D.manufacture chocolate

请帮忙给出每个问题的正确答案和分析，谢谢！

students who learnt business skills by operating their own banks.

In December 1987，the Twiglet Bank was opened at an Elementary School in Miami,Florida. It is a real bank that accepts money for savings and makes loans, and it is operated by students between 10 and 12 years old. The bank is open for one hour two days a week.Students can put their money into the bank and withdraw it as they wish. Officials from a local bank helped the students start the bank. They trained twenty-three of ther to do all the different kinds of bank jobs, from counting money to guarding the bank. The students needed money to start the bank. They raised more than $ 2,000 by selling 50-dollar shares in the bank to parents, teachers, the local bank workers, and customers.

Organizing and operating the bank has taught the children a lot about the banking business. They have learned about raising and investigating money and how to use computers and other banking equipment. They have also learned how to ask for a job and to be responsible for their jobs.

1.Who operated Twiglet Bank？

A.The teenagers

B.The community

C.The government

2.Who helped these children start a bank？

A.Parents

B.Teachers

C.Bank officials

3.How did children raise money for their bank？

A.Their schools provided financial support for them

B.They found an organization to donate a set of fund

C.They sold shares in the bank to parents, teachers, etc

4. Which is NOT true for the benefits of children from operating their own bank？

A. They learned how to produce the money

B. They learned how to look for a job and do it well

C. They learned how to use computers and banking equipment

5. What is the best title for this passage？

A. A bank of Miami

B. A Student Bank

C. The Operation of American Bank

0 seconds deciding whether to consider you further. This article gives you the tools to write a successful letter and resume. "Successful," of course, means a letter and resume that will get you an interview. After that, your interpersonal skills will help you land the job. The letter and resume only aim to get you to the next step--the personal interview.Most job letters and resumes still get sent through the mail. However, a growing number of applicants (申请人) use the Internet to apply for jobs. For example, on-line services can place resumes into a bank used by hundreds, perhaps thousands, of companies. The resumes will be scanned with the use of software, which searches for key words that reflect abilities needed for specific jobs and then sends selected resumes to companies. Whether you use on-line techniques like e-mail and resume services or stick with the traditional approach(方式) the same basic writing prisiples apply. Your letter, no longer than one page, should be specific about the job you seek and your main selling points. The resume--one page or two at most--should simply, specifically ,and neatly highlight(强调) your background. 根据以上内容，回答下列各题。 A successful letter and resume will help you __________ .

A. gain tools

B. get an interview

C. make decision

D. become attractive

Managers Wanted

Posting Date: Oct. 14th, 2007.

Nestle East Coast Distribution Center is currently looking for qualified managers to work in several retail stores in the North America market. We have been dedicated to selling our great quality clothing to our customers at the lowest possible prices since our inception fifteen years ago.

The prospective candidates must possess outstanding communication, supervisory and public relation skills regardless of experience in related fields. We are the leading company in providing on-the-job training and offering a pleasant work environment to our employees. Successful candidates will be responsible for organizing all hiring, training new employees and evaluating their job performance.

Employee Benefits:

Health, life, medical and dental insurance coverage

Paid vacation and paid maternal leave

Five work days a week (from Monday to Friday)

Complimentary education and training support

Competitive bonus program and incentive systems

A good retirement plan

Please submit your resume and cover letter to the address listed below. Or email it to eastjobs@nestleeast.com as a word document.

Nestle East Coast Distribution Center

ATTN: Human Resources

311 Half Acre Rd,

Cranbury, New Jersey 08512

In Person: Drop off your resume and cover letter at the above address October 20-October 24, 8:00 a.m.-7:00 p.m.

We will personally contact qualified applicants to arrange an interview. Please, no phone calls.

How long has Nestle been in business？

A．Five years

B．Fifteen years

C．Three years

D．Thirteen years

though it is clear that a successful salesman does need special talents and an outgoing personality, many of the skills he uses are used by us all: we build and maintain relationships with different kinds of people, we listen to and take notes of what they tell us and don't just enjoy the sound of our own voices, and we explain things to them or discuss ideas with them.

A firm may depend on their own sales team and/or on the salesmanship of their distributors, wholesalers or retailers. But any company needs to establish a personal relationship with its major clients (' key accounts' ) and potential customers (' prospects' ). It is often said that ' people do business with people': a from doesn't just deal impersonally with another firm, but a person in the buying department receives personal visits from people representing the firm's suppliers on a regular basis.

Keeping sales people ' on the road' is much more expensive than employing them to work in the office and much of their time is spent unproductively travelling. Telephone selling may use this time more productively, but a face-to-face meeting and discussion is much more effective. Companies involved in the export trade often have a separate export sales force, whose travel and accommodation expenses may be very high. Serving overseas customers may consequently often be done by phone, telex or letter and personal visits may be infrequent. Many firms appoint an overseas agent or distributor whose own sales force takes over responsibility for selling their products in another country.

A sales department consists of many people who are based in different pans of the country or the world, who don't have the day-to-day contact and opportunities for communicating with each other that office-based staff have. For this reason, firms holds regular sales conferences where their entire sales force can meet, receive information and ask questions about new products and receive training.

Which of the following statements is NOT true according to the passage？

A．Though a face-to-face meeting would cost much in travelling; it is more effective.

B．Many firms only deal impersonally with other firms in order to save money.

C．Good salesmen often bring notebooks along with them and note down the customers' opinions.

D．Key accounts and prospects are important to all companies.

age in my part of the country, and it was impressive to see the great variety of services which were available on one’s own doorstep in the late Victorian countryside.

Nowadays a superficial traveler in rural England might conclude that the only village tradesmen still flourishing were either selling frozen food to the inhabitants or selling antiques to visitors. Nevertheless, this would really be a false impression. Admittedly there has been a contraction of village commerce, but its vigor is still remarkable.

Our local grocer’s shop, for example, is actually expanding in spite of the competition from supermarkets in the nearest town. Women sensibly prefer to go there and exchange the local news while doing their shopping, instead of queueing up anonymously at a supermarket. And the proprietor knows well that personal service has a substantial cash value.

His prices may be a bit higher than those in the town, but he will deliver anything at any time. His assistants think nothing of bicycling down the village street in their lunch, hour to take a piece of cheese to an old-age pensioner who sent her order by word of mouth with a friend who happened to be passing. The more affluent customers telephone their shopping lists and the goods are on their doorsteps within an hour. They have only to hint at a fancy for some commodity outside the usual stock and the grocer a red-faced figure, instantly obtains it for them.

The village gains from this sort of enterprise, of course. But I also find it satisfactory because a village shop offers one of the few ways in which a modest individualist can still get along in the world without attaching himself to the big battalions of industry or commerce.

Most of the village shopkeepers I know, at any rate, are decidedly individualist in their ways. For exampie, our shoemaker is a formidable figure: a thick-set, irritable man whom children treat with marked respect, knowing that an ill-judged word can provoke an angry eruption at any time. He stares with contempt at the pairs of cheap, mass-produced shoes taken to him for repair: has it come to this, he seems to be saying, that he, a craftsman, should have to waste his skills upon such trash？ But we all know he will in fact do excellent work upon them. And he makes beautiful shoes for those who can afford such luxury.

The services available in villages nowadays are

A．fewer but still very active.

B．less successful than earlier but managing to survive.

C．active in providing food and antiques.

D．surprisingly energetic considering the little demand for them.

Do you want to improve your skills and boost your job prospects？

Would you like to give an edge to your university application？

Would you like to study where and when you want - even just using a laptop？

Would you like to set your own timetable？

Then a Direct course is the one for you! Direct offers online courses in many areas including computing, business and finance. No previous computer experience is required.

Learning with Direct

Direct is not a lonely experience - it's learning in a virtual classroom.

* You will be given an online tutor and have online tutorials. These will be completely confidential. You log on with a secure password.

* You can chat with other students on your course in informal chat rooms.

* You can join online discussion forums and seminar groups at pre-arranged times.

Join the e-learning revolution!

Courses available

Business (Marketing, Management, Customer care, Selling)

Finance and Accounting

Computing

- Word processing

- Spreadsheets

- Presentation preparation

- Web design

By the end of each course you will have earned a Direct Certificate and you will have gained three credits towards your diploma.

Plans for expansion

By the end of next year we will have set up a full range of desktop computers right here in the Centre, so that even if you do not have one at home, you can still learn with Direct.

To register simply come to the Direct Centre when we’re open.

Direct Centre opening times

Monday - Friday 2 p.m. – 8 p.m.

Saturday – 10 a.m. – 6 p.m.

Or

telephone us on: 020 5667 824

e-mail us on: DIRECT@mamo.co.uk

1.The passage is written for the purpose of ______.

A.informing the reader of Direct Courses

B.introducing how to apply for Direct Courses

C.arguing for Direct Courses

2.Which of the following is NOT true about the Direct？ ()

A.It offers a great variety of courses.

B.It’s an e-learning experience.

C.It requires you to be skilled in computer.

3.Bases on the passage, we can infer that if we learn with Direct, we can______.

A.meet the tutors on line

B.have no contact with other students

C. join the discussion forums and seminar groups anytime

D. study English well

4.We can infer from the passage that if we want to learn with Direct, ____.

A.we must buy a laptop

B.we needn’t have our own computers

C.we need several computers at home

5.According to the passage, if we want to register for Direct, we’d better _____.

A.make an appointment beforehand

B.go simply to the Direct centre every morning

C.go simply to the Direct centre during their opening hours

,especially for people working with Western businesses. The main activity of debate is presenting one&39; s opinion and suppmting it with evidence,such as statistics or facts. It is a way of persuasive communication.

Charles Lebeau helped create the "Discover Debate" method. He says debate is important to understanding how people communicate in Western business. Successful debaters learn how to give their opinkm,reasans and support. "What we are trying to do is to develop a kind of thinking or approach to discussion and how to interact (交流) with someone else&39; s opinion, rather than brush their opinion aside. "

Debate skills are also important in selling a product, he says. In that situation, the judges are the customem. "So on Monday, for example, one company may come in and present their case to the customer and they" ll make as strong a ease as they can. On Tuesday, the next day, another company will come in and present their ease to the customer. Usually the party that can present the strongest case wins” Debate also strengthens critical thinking. In other words, it helps students learn to ask questionsand try to understand someone&39; s reasons and evidence.lift-.

Lebeau points out that successful debaters learn to listen carefully to what other people are saying. Then, they look for the weak points in someone else&39; s opinion or argument. He says debate teaches a systematic way of questioning.

Successful debaters also learn to think from someone else&39; s point of view. Mr. Lebeau says debate can help broaden the mind. "There&39; s an expression in English : don&39; t criticize another person before you have walked in their shoes. I think the wonderful thing about debate is, it puts us in another person&39; s shoes. "

36. According to Paragraph 1 ,what is the purpose of debate？

A.To bring long-lasting material rewards

B.To present evidence such as statistics and facts

C.To respond to questions in a systematic way

D.To persuade people to accept your opinions

Why is debate important.A.It helps people understand others better

B.It allows people to present their opinions

C.It develops one' s thinking and communicative competence

D.It gives one the opportunity to brush others' opinion aside

What does the underlined word "case" in Paragraph 3 refer to？A.Container

B.Evidence

C.Problem

D.Product

What can debaters benefit from "walking in another person' s shoes" .A.Becoming more broad-minded

B.Developing critical thinking

C.Finding others' weak points

D.Trying out others' methods

请帮忙给出每个问题的正确答案和分析，谢谢！