（)？ —I'm sorry, my watch has stopped. A. When is it B. How much is it C. What is

A．Changing seats on the plan

eB．Asking for a window seat．

C．Trying to find his seat．

D．Asking for seat number．

听力原文：M: I'd like to draw two thousand francs on my account, please.

W: I'm sorry, sir. Your account has a balance of 427.20 francs.

Q: How much is left to the account？

(14)

A．2,000 francs.

B．20,000 francs.

C．472 francs.

D．472.20 francs.

me my grade for Monday's test？

M: I'm afraid I can't right now. The results probably won't come out before Friday.

Q: What is the woman？

(16)

A．A patient.

B．A student.

C．A customer.

D．An employee.

原文：M: Good morning, Miss Smith. I’m sorry to trouble you. W: Good morning, nottll. Plese be seted. Wht cn I do for you M: It’sbout my son. W: He isn’t in trouble. I hope he’s doing well inll his lessons. He’ll do well in the exms. M: Except in Chinese, I’mfrid. He sys tht he is little wek in Chinese. W: Is he I’m sorry to her tht. M: Tht’s why I’ve come to see you. I’m worriedbout his Chinese. He my fll the others when he comes bck. W: Wht do you men M: We’ll go bck to London for holidy for two months. We hven’t been bck for three yers. M: I see. I think tht mybe his Chinese techer cn give him some homework to do during the holidy. He won’t fll behind the others when he comes bck. Why does the mn go to see the womn Becuse he will go bck to Englnd. B．Becuse his son will go bck to Englnd. C．Becuse he is concernedbout his son’s studies.

A．Because he will go back to EnglanD

B．Because his son will go back to EnglanD

C．Because he is concerned about his son’s studies．

听力原文：W: Hello, Jack! Do you think you can give me a lift to the station？ I must go there to pick my sister.

M: I'm terribly sorry, but I can't. I have to be at work by 8:30. I can call you a taxi, though.

What is the woman doing？

A．Asking for information.

B．Asking for an apology.

C．Asking for help.

D．Asking for a taxi.

听力原文：M: I've lost my credit card issued by your bank. What should I do, please？

W: I am sorry for that. But you have to go to that counter over there for the card business.

Q: Why does the customer come to the bank？

(15)

A．He got a credit card of his friend and come to ask how to use it.

B．He got a card and did not know whose card it is.

C．He has lost his credit card and come to ask what to do.

D．He has found a credit card and come to ask what to do.

听力原文：M: Just look at my car! I only bought it last week. You shouldn’t have been going so fast. W: Well, I am sorry, but it was not my fault. There’s a ’stop’ sign, you must have missed it. You should be more careful and you’d better explain it to the police. Q: Why did the accident take place （）

A．The woman was driving too fast．

B．The woman was not careful enough．

C．The man’s car was out of control．

D．The man didn’t stop because he didn’t see the sign．

to open a savings account. Want to come？ W: Sure. Wait a minute. M: OK.(a little while later) W: You just said you wanted to open a savings account？ M: Yes. W: They usually have two kinds of deposit — time deposit and current deposit. M: What is the minimum deposit for a savings account？ W: Sorry, I dont know, but how much money do you want to deposit to start with？ M: Two thousand dollars. W: Thats big enough for both, Im sure. M: You know the interest rate, dont you？ W: For current deposit it is very low. M: I dont mind that. I want to put my money in the bank just to be on the safe side. W: Good idea. M: Is it convenient to withdraw money from my savings account here？ W: Its very easy. You just need to fill out a withdrawal form. and hand in your chequebook together with it, and everything will be OK. M: Do they use a password？ W: Yes, you can if you like. M: Do I have to show anything as proof of identification？ W: No. They want nothing. Just tell them your name and address. Thats all. M: Thank you. Questions 9 to 12 are based on the conversation you have just heard. 9. How much money does the man want to deposit to start with？ 10. What does the man want to do in the bank？ 11. How can the man withdraw money from his savings account？ 12. According to the conversation, what do we know about the interest rate？9．

A．To buy some national savings bonds.

B．To open a savings account.

C．To inquire about the interest rate.

D．To withdraw some money.

– I’m sorry for my mistake. -- ________________.

A、It doesn’t matter.

B、Thank you.

C、I apologize.

D、Sure.

– I lost my purse. -- _________________.

A、I’m sorry to hear that.

B、Where？

C、How could you lose it？

D、How can I help you？

A.forget it

B.my pleasure

C.help yourself