Whenever he has trouble in study, he always tries, _____, to get help from his teacher

A.somehow

B.anyhow

C.no matter how

D.anyway

A.complain personally to the manager

B.threaten to take the matter to court

C.write a firm letter of complaint to the store of purchase

D.show their written proof of the purchase to the store

e they prohibited cigarette ads from American television. Darrell Winfield was watching the crew set up the equipment. (76) The scene included an actor crossing a fiver on horseback, but when the time came to shoot, the man was too drunk to ride. Someone from the crew saw Winfield and asked him if he would ride the horse for 50 dollars. "Hello," said Winfield, "for 50 bucks, I'll jump that damn horse over the moon!"

To people in many countries, Winfield is just a familiar but nameless face, a simple cowboy with an advertising message about a connection between the West and a brand of cigarettes. Few people know that he is advertising message about a connection between the West and a brand of cigarettes. Few people know that he is 55, a family man who's been married to the same woman for 37 years and has 5 children and 7 grandchildren. Most surprisingly, he's a real, working cowboy who raises horses on his ranch.

One of the most striking things about the Marlboro Man is that success hasn't changed him much. He says that complete strangers sometimes come up to him and say, "I've met you. I know you from somewhere." Whenever it happens, he says that he gets embarrassed.

Which of the following statements is TRUE？

A．Cigarette ads were prohibited in the US.

B．Cigarette ads are prohibited on television in the US.

C．The Marlboro commercial was prohibited on television.

D．The Marlboro commercial was produced on television.

t live up to the manufacturer's claim for it, the first step is to present the warranty (保单), or any other records which might help, at the store of purchase. In most cases, this action will produce results. However if it does not, there are various means the consumer may use to gain satisfaction.

A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.

Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.

Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."

The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.

When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.

A．complain personally to the manager

B．threaten to take the matter to court

C．write a firm letter of complaint to the store of purchase

D．show some written proof of the purchase to the store

He gave _______ he had to them.

A、whatever

B、whichever

C、wherever

D、whenever

A.Whoever

B.Whatever

C.Whenever

D.Whichever

, communication has taken place.()