听力原文：If you lose your bank notes, the chance for you to get them back is not high.（10)

(3)

A．We are the credit card holders.

B．We are the bank who can encash the card.

C．We are the credit card company.

D．We stopped your card losing.

M: OK, just change "carriage forward" to "carriage paid". We can't lose this customer.

Q: What did the customer order on May 25？

(12)

A．Invoice.

B．Shoes.

C．Carriage.

D．Error.

听力原文：How do you do？

(7)

A．How do you do？

B．How are you？

C．Nice to meet you.

A

C．

A

C．

听力原文：I'm sorry, I have broken your glasses.

(4)

A．It doesn't matter.

B．Yes, you are.

C．Yes, you do.

D．You are right.

A

C．

听力原文：W: Where have you been I never see you in the dorm any more.M: That’s because I听力原文：W: Where have you been I never see you in the dorm any more. M: That’s because I moved off campus at the beginning of this semester. Q: What does the man mean （）

A．He doesn’t live in the dormitory any more

B．He came back to school this semester．

C．He’s busy moving into a new room．

D．He can’t talk about it right now．

A

C．

听力原文：M: We are having a little party at the weekend. Can you and Tom come？

W: That sounds nice. Thank you. But I'll have to check with Tom. I'll tell you tomorrow.

Will the woman come to the party？

A．Maybe.

B．Yes, she will.

C．Yes, certainly.

D．No, she will not.