CUSTOMER REFERRAL From: Bob Smith < bobsmith@3> To: Tompson Harris 10:12 AM, Mo

CUSTOMER REFERRAL From: Bob Smith< bobsmith@3>To: Tompson Harris 10:12 AM, Monday, Dec. 21, 2015 Dear Mr. Harris, Thank you for your cooperation for our business in the recent years. With your great help and support, we have tripled our products in the last three years. And the profits of our company increases steadily. Now, we have enlarged and consolidated our domestic market and European market. Next step we intend to explore the North American market, especially Canada’s and USA’s. However, we do not have good connections in this region. Therefore, we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products. We look forward to your early reply. Merry Christmas and Happy New Year! Yours sincerely, Bob Smith Project manager

1. How does Bob begin with his email()

A. With a self-introduction.

B. With his company’s current situation.

C. With presenting thanks for help and support.

2. What’s the current situation of Bob’s company()

A. Very good.

B. Not so good.

C. Just so so.

3. What are the market areas of Bob’s company()

A. Domestic and Asian market.

B. Domestic and North American market.

C. Domestic and European market.

4. What is the recent plan of Bob’s company()

A. To enlarge the domestic and European market.

B. To explore the North American market.

C. To withdraw from European market and strengthen the North American market.

5. What is the purpose of the email()

A. To give best wishes for the coming Christmas and New Year.

B. To ask for the introduction of some business partners in North America.

C. To consolidate the business relationship.