阅读下面的文章， 根据文章内容， 完成相应的选择题。（每题 10 分）Door-KnockingDoor-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people' s lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface.BEFORE YOU GO OUT◆ Begin with a door hangerTry leaving a door hanger two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person.◆ Wear an official name tagDoor-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.◆ Have people knock their own blocksThe easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.◆ Find a good excuse to door-knockA short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English? What if a child answers the door?WHEN YOU GO OUT◆ When to go and what to do firstThe best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.◆ State what action the other person should take and the benefitsTell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits you' ve already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation,a signature, or a promise.◆ Record contact information on the spotRecord names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won' t remember them later!（1）Why does the author say that door-knocking has become a lost art?A. It is not effective, no one will take this method any more.B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people' s livesC. It is very difficult to do door-knocking， no one knows how to do it now.（2） Which step should be firstly taken when you try door-knocking?A. Find a good excuse to door-knockB. Wear an official name tagC. Leave a door hanger（3） What does the underlined phrase “on the spot” mean?A. without delayB. at some placeC. in a difficult situation（4） Which time is not appropriate for door knocking?A. Saturday afternoonB. Monday morning.C. Thursday evening.（5） Who will receive pleasant reception when they try door-knocking?A. A stranger who is not living in this community and gives no notice for his/her visit.B. An offensive acquaintance who comes at any time.C. A neighbor who does good preparation and has significant project to introduce.

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BEIJING'S ROADS FOR THE FUTURE

The road system in Beijing's central business district (CBD) is being re-designed to make public transportation easy and improve efficiency.

Plans for 45 roads within the CBD have been approved, measuring 41.5 kilometers in total. In addition to public buses, free or low price shuttle buses from residence areas to subway stations will also be provided for commuters.

This is just over four times the number of roads opened in 2007, and will add another 15.5 km to the existing road network.

Besides roads, an underground traffic system has also been operating, which includes four new subway lines beneath the CBD.

The underground connection system is made up of two levels. The first underground floor is set aside mainly for pedestrians and commercial facilities, while the second underground floor is planned for parking.

The city has also invested 140 million yuan to set up a traffic inquiry system, through which the public can check traffic conditions online and see the most convenient routes on their GPS system. In the future, the CBD will be fully covered by an intelligent traffic control system.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. The road system in Beijing's downtown area is being to make public transportation easy and improve efficiency. {A; B; C}

A. built

B. designed again

C. constructed

2. An underground system including new subway lines beneath the CBD has been operating. {A; B; C}

A. 2

B. 3

C. 4

3. The underground connection system consists of _____ level(s). {A; B; C}

A. one

B. two

C. three

4. CBD stands for _____. {A; B; C}

A. Central Business District

B. Convention on Biological Diversity

C. Chemistry and Biomedical Engineering

5. Beijing has set up _______ for people to check traffic conditions. {A; B; C}

A. traffic lights

B. underground floor

C. a traffic inquiry system

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HUMAN RESOURCES MANAGEMENT

Human Resources Management (HRM) is the process of managing people and their relationships in an organization. These two processes are important in the success and growth of a business.

In managing people, staffing is the most important component of HRM. It needs to make guidelines and procedures for hiring and placement. Staffing also involves the management of employees on matters like monitoring of holidays, absences, health and safety, disciplinary action, and dismissal.

Another important element of HRM in managing people is keeping the employees in the company. The training of employees to enable them to improve their career development is very important. Good HRM policies ensure that there are clear regulations which show the pay levels for the different positions in an organization. It is important for the staff to know the career path, pay, training and other opportunities that are available to them. Performance management is another important component of HRM. The reason for this is that many employers use it to evaluate career improvement and to determine pay increases.

The secondary role of HRM is the management of the relationships among people in an organization. This includes staff within departments as well as across the whole organization. The relationship between staff and management is an important factor in the success of an organization. It decides how fast an organization will realize their goals.

The focus of HRM is the people within an organization. Regular planning, monitoring and evaluation are important for the success of HRM. Successful management ensures that all employees know their role, career development and also feel part of an organization.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. ____________is / are important in the success of a business. {A; B; C}

A. Teamwork spirit and high salary

B. The process of managing people and their relationships

C. Talents and their goals

2. The most important component of HRM is____________. {A; B; C}

A. staffing

B. planning

C. monitoring

3. According to the passage, it is important for the employees to know the career path, pay, training and other opportunities through____________. {A; B; C}

A. notices

B. policies

C. advertisements

4. We can use____________ to evaluate career improvement and to determine pay increases. {A; B; C}

A. staffing

B. HRM policies

C. performance management

5. ____________ is NOT mentioned in the text about the success of HRM. {A; B; C}

A. Regular planning and monitoring

B. Evaluation

C. Training

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ORGANIZATION STRUCTURE IN HOOGLE ENGINEERING

I'm Michael Bush, Managing Director of Hoogle Engineering. I am pleased to welcome you here to our website and I'd like to tell you a little about the company and its organization. Hoogle Engineering was set up in 1960. It was divided into several departments at that time, such as the sales department, marketing department, and production department. Lots of managers were employed to manage it all.

Fortunately things are different now. Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business. The market is global so we need to make contact with customers worldwide, not just locally.

But in the old days we were all in different departments and never spoke to each other. We had a tall structure. Traditionally we had people at the first level on the shop floor, manufacturing products according to the instructions which they were given. Then you had a supervisory level of people who supervised them every day. Then you moved up to the middle management, who were doing the tasks of getting new business, and then you had the senior management team, and then you had the board, who decided the business strategy. So there were a lot of levels in the company in the old days actually.

The structure today is that we form. teams within teams to place people who can manufacture a product. Each team has members that can manufacture different products. The actual teams now are self-managing, so we don't even have team leaders. You've got the teams, and then you've got two people, only two people, who are what you think of as management. This is generally called flat structure.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. Hoogle Engineering was set up in __________. {A; B; C}

A. the nineteenth century

B. the twentieth century

C. the twenty first century

2. There are many different __________of management in a tall structure. {A; B; C}

A. kinds

B. levels

C. functions

3. People in a flat structure usually work in __________. {A; B; C}

A. departments

B. families

C. teams

4. All of the following statements are true according to the passage EXCEPT that __________. {A; B; C}

A. communication in the company is becoming more and more important

B. the author thinks the two structures have the same functions

C. there are more individual responsibilities in the flat structure

5. The best title for the passage is __________. {A; B; C}

A. Organization Structure in Hoogle Engineering

B. History of Hoogle Engineering

C. Success in Hoogle engineering

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ROAD CLOSURE PROCEDURES IN SYDNEY

To minimize traffic jams in the city center and on major roads out of Sydney, the City's highway department will not agree to road closures scheduled for weekdays or Saturdays. On minor roads outside the city center, weekdays and Saturdays may be considered. You must apply for approval to do roadwork and other road-related activities, tree cutting and use of very large construction machinery, ladders, etc. Please note that approval is needed if you plan to block the road or footpath.

Applications to have a road closed to traffic must be completed and sent to the Department's Traffic Calming Committee at least a month before the scheduled date.

Roads can be closed partially or fully, depending on your requirements. Partial road closures are only allowed in light traffic areas where there will be at least 1 lane for traffic with extra traffic control measures to make sure 2-way traffic can continue to run for the duration of the work. Any change of traffic flow will require the proposal to be treated as a full road closure. For further information about a partial road closure, please refer to Contacts.

If you are organizing a parade, march or other type of street-based event, approval is also required and we recommend you choose one of our 4 preferred routes. Choosing an existing route reduces the amount of planning you will need to do.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. As a rule, Sydney's highway department will agree to road closures in the city centre scheduled for __________. {A; B; C}

A. weekdays

B. Saturdays

C. Sundays

2. If you want a road closed to traffic, you must complete your applications and send them to the relevant committee at least__________ before the scheduled date. {A; B; C}

A. a week

B. 30 days

C. two months

3. Partial of full road closures are decided by _________. {A; B; C}

A. the requirements from applicants

B. the traffic flow

C. the road conditions

4. Which is NOT the condition for partial road closures according to the passage？ {A; B; C}

A. In light traffic areas.

B. On work days.

C. There will be at least 1 lane for traffic during the work.

5. Which is the best title of this passage？ {A; B; C}

A. Road Closure Procedures in Sydney

B. Road Conditions in Sydney

C. Road Management in Sydney

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The International Food Safety Authorities Network (INFOSAN)

With the rapid globalization of food production and trade, international issues related to food safety are likely to increase. Food safety authorities all over the world have realized that food safety problems should be carried out at both national and international levels. There is a pressing need for exchanging routine information on food safety issues, and sharing experiences and information quickly when a food safety related event takes place.

INFOSAN is a joint program between the World Health Organization (WHO) and the Food and Agriculture Organization of the United Nations (FAO). This global network includes 181 Member States. Each has a designated INFOSAN Emergency Contact Point which manages communication between national food safety authorities.

The network aims to:

Promote the rapid exchange of information during food safety related events;

Share information on important food safety related issues of global interest;

Promote partnership and cooperation between countries;

Help countries strengthen their capacity to manage food safety risks.

As part of its routine activities, the INFOSAN Secretariat publishes reports in six languages and provides members with summaries and guidance on relevant food safety issues.

INFOSAN helps exchange food safety information and experience among its members. It is also a useful resource for other public health organizations which recognize INFOSAN as an organization through which findings of investigations and strategies for improving food safety may be shared.

INFOSAN monitors possible international food safety related events in close cooperation with the WHO Alert and Response Operations program. INFOSAN can work with other international organizations to provide assistance to the countries or regions with emerging food safety events of possible international concern.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. The need for regular exchange of information on food safety issues is __________ when a food safety related event emerges.

A. unnecessary

B. urgent

C. unimportant

2. It is __________ that international issues related to food safety will increase.

A. unlikely

B. impossible

C. probable

3. The Food and Agriculture Organization of the United Nations (FAO) carries out the food safety problem __________.

A. with WHO

B. alone

C. successfully

4. INFOSAN is responsible for the following EXCEPT __________.

A. promoting information exchange

B. helping countries manage food safety risks

C. promoting trade between countries

5.__________ has a designated INFOSAN Emergency Contact Point for communication between national food safety authorities.

A. Every member state of INFOSAN

B. Every member state of FAO

C. Every member state of WHO

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BEIJING'S ROADS FOR THE FUTURE

The road system in Beijing's central business district (CBD) is being re-designed to make public transportation easy and improve efficiency.

Plans for 45 roads within the CBD have been approved, measuring 41.5 kilometers in total. In addition to public buses, free or low price shuttle buses from residence areas to subway stations will also be provided for commuters.

This is just over four times the number of roads opened in 2007, and will add another 15.5 km to the existing road network.

Besides roads, an underground traffic system has also been operating, which includes four new subway lines beneath the CBD.

The underground connection system is made up of two levels. The first underground floor is set aside mainly for pedestrians and commercial facilities, while the second underground floor is planned for parking.

The city has also invested 140 million yuan to set up a traffic inquiry system, through which the public can check traffic conditions online and see the most convenient routes on their GPS system. In the future, the CBD will be fully covered by an intelligent traffic control system.

操作提示：句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. The road system in Beijing's central business district (CBD) is being designed again. {T; F}

2. Commuters can only take public buses from residence areas to subway stations. {T; F}

3. The re-designed road will be 15.5 kilometers long. {T; F}

4. The underground traffic system has four new subway lines beneath the CBD. {T; F}

5. Both levels of the underground connection system are planned for parking. {T; F}

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MANAGING ONESELF

We live in an age full of opportunitiesA、If you are smart enough, and have got ambition and keep pushing forward, you can rise to the top of your chosen profession, no matter where you started out.

But with opportunity comes responsibility. Companies today aren't managing their employees' careers. Professional workers must be their own chief executive officers (CEO). It's up to you to strive for your place, to keep yourself engaged and productive during a working life that may last around 50 years. To do those things well, you'll need to have a deep understanding of yourself — not only what your strengths and weaknesses are, but also how you learn, how you work with others, what your values are, and where you can make the greatest contribution, because only when you operate from strength can you achieve true excellence.

History's great achievers — Napoléon, da Vinci, and Mozart — have always managed themselves. But they are so unusual both in their talents and in their accomplishments as to be considered rare exceptions. Now, most of us, even those of us with modest talents, will have to learn to manage ourselves. We will have to learn to develop ourselves. We will have to place ourselves where we can make the greatest contribution. And we will have to stay mentally alert and engaged during a 50-year working life, which means knowing how and when to change the work we do.

操作提示：句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. Companies today are responsible for employee's career. {T; F}

2. It is the CEO who decides your place. {T; F}

3. You need to understand your company well so that you can do things well. {T; F}

4. Understanding yourself means knowing well about your strengths, weaknesses, your values, how you learn, how you do with others and so on. {T; F}

5. Ordinary people cannot manage themselves well. {T; F}

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EBOLA SURGE — 2014

The 2014 Ebola outbreak is the largest in history and the first Ebola outbreak in West Africa. Although the current epidemic does not cause a significant risk to other nations, many countries, including China and the United States of America, have actually been working closely with the Ebola hit states. For example, the US Centers for Disease Control and Prevention (CDC) is taking precautions at home besides its activities abroad.

CDC's team of “virus hunters” is supported by specialized public health teams both in West Africa and at the CDC Atlanta headquarters. Together, they offer continuous support to save lives and protect people. CDC works closely with a number of US government agencies, national and international partners. CDC's experience of working with Ebola is important to the World Health Organization's growing West Africa Ebola response.

On Sept. 2, 2014, CDC Director, Tom Frieden called for more international partners to join this effort. “The sooner the world comes together to help West Africa, the safer we all will be. We know how to stop this outbreak. There is a window of opportunity to do so — the challenge is to scale up the massive response needed to stop this outbreak.”

CDC's response to Ebola is the largest international outbreak response in CDC's history with over 100 disease specialists on the ground in West Africa, supported by hundreds of public health emergency response experts stateside, activated at Level 1, its highest level, because of the significance of this outbreak.

The CDC supports affected countries to establish Emergency Operations Centers at national and local levels and helps countries track the epidemic including using real-time data to improve realtime response.

Efforts in West Africa to identify those infected and track people who have come into contact with them are improving. The CDC is operating and supporting labs in the region to improve diagnosis and testing samples from people with suspected Ebola from around the world.

Local health care systems are strengthened through communication, coordination with partners and training on infection control for health care workers and safe patient treatment.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. How could we describe the 2014 Ebola outbreak？ {A; B; C}

A. The first one in western countries.

B. It did not ever threaten West Africa.

C. Not the first but the largest one.

2. The 2014 Ebola outbreak response was. {A; B; C}

A. an American stateside activity

B. an international activity

C. a regional activity

3. What does the word “massive” mean in Para. 3？ {A; B; C}

A. Huge.

B. Quick.

C. Urgent.

4. How many disease specialists from CDC have gone to West Africa for the Ebola response？ {A; B; C}

A. Less than 100.

B. A hundred.

C. More than 100.

5. What action does CDC take to respond to the large Ebola outbreak？ {A; B; C}

A. Work closely with governmental, national and international partners.

B. Call for more partners to join this effort.

C. Establish Emergency Operations Centers.

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THREE STEPS TO A GOOD MARKETING BUDGET

Without good budget management, you are likely to overspend on marketing accidentally. Here are three steps that help to make a good marketing budget.

STEP 1A、ORGANIZE FINANCIAL INFORMATION

The first step is to be clear of your current financial situation. You need to know how much money your company makes monthly and the changes that might arise in the future. Although income flows change throughout the year, you must organize the information based on reliable revenue — the minimum amount of money your company makes each month.

A realistic budget plan will always focus on the income that exceeds the expenses, not the total revenue that comes in. When you have determined the amount of disposable income available for the company, you should determine where the money will go.

STEP 2A、DETERMINE WHERE YOU WANT TO SPEND MARKETING FUNDS

After you know the total amount available to spend on marketing, the next step is how you plan to spend that money. Three main factors decide how you spend marketing fundsA、the budget amount, your past experiences, and where you can reach the right audience.

You will start organizing how to spend the funds based on the amount. Besides, you need to consider the strategies that have worked in the past. Also, you need to consider which marketing channels will allow you to reach the right audience.

STEP 3A、ASSESS DATA AND MAKE APPROPRIATE CHANGES

The final step in building a good marketing budget is the analysis of the plan and any changes that may improve revenue. Ultimately, marketing is designed to bring in extra revenue. If the activity does not bring in any additional revenue over its cost, then it is better to change strategy and try something else.

Assessing the data is a vital part of creating an effective marketing strategy. Evaluation begins with comparing past performance to the performance after marketing the product or services. However, a good budget alone is not enough. You have to take action and remain committed to following through your plan. By keeping the budget in mind when you make decisions, you will have the opportunity to work out different strategies to find the best solutions for your business goals and prevent overspending on marketing.

操作提示：通过题干后的下拉框选择题目的正确答案。

1. What should the budget plan be based on？ {A; B; C}

A. The company's reliable expense.

B. The company's reliable income.

C. The company's reliable cost.

2. What does “disposable income” mean in Passage 3？ {A; B; C}

A. Total income.

B. Previous income.

C. Net income.

3. You have to be clear of ________________when organizing financial information. {A; B; C}

A. the income and expenses

B. the marketing fund

C. the budget management

4. The three main factors that decide how you spend marketing funds are _______________. {A; B; C}

A. the money you have earned, the actual expenses and the money you will expend

B. the budget amount, your past experiences and where you can reach the right audience

C. the assets you have, the product and the income

5. Keeping the budget in mind when making marketing decisions will avoid ______________. {A; B; C}

A. using less than you earn

B. using money unnecessarily

C. using more than you earn