_____ our representative calls on you next week, he will make you an offer ____ we fe

A.desirable

B.fine

C.deman

D.beneficial

aff this year. On behalf of the Community Service Center, Melinda will discuss the matter with John, who is the representative of Sunshine Medical Center. Melinda: Hello, I.m Melinda, from the () Department of Qiaoxiang Community Service Center. Nice to meet you! John: Hi, I.m John Waters, the representative of Sunshine Medical Center. Nice to meet you too! Melinda: Our center is going to launch a physical exam program for the staff this year. We.ve () very much about your good services. John: It.s a great () for us to have the chance to work with you. Our center will try our best to () good service for your center. Melinda: Could you suggest what physical exams we need to () ？ John: The physical should include examination of the heart and () as well as X-rays. Melinda: What else should we consider？ John: It also could include a look at the lungs, blood pressure and blood () . Melinda: Do you have any suggestions before our staff have their physical exams in your center？ John: Well, we will () a notice for everyone before they have the exam in our center. Melinda: That would be helpful. Thank you very much. Then how about the price for each person.

ding the following given letter．Dear Mr．Wang:

Our company is one of the leading companies in china ornaments retail business．We have oufiets throughout our England．We are interested in your products displayed at the exhibition Guangzhou fair and would like to know whether you could offer us a sole agency to retail your products in our country.

We are confident that there is a growing market for your products in this area, due to the increasing demand for china ornaments.

We operate on a 10% commission basis on net list prices, with an additional 3% del credere commission if required．We usually pay our principals by bill of exchange on a quarterly basis.

If you are interested in the above proposal, we will send our representative to discuss further details with you．We look forward to hearing from you soon.

Yours sincerely,

Letter A

Dear Mr…

As our new letterhead indicates，we have recently changed the name of our business from(old name)to(new name)．

There will be no change in management and we will provide the same products and fine service on which we have built our reputation in the industry．We would appreciate it if you should inform your accounts payable department of our announcement and direct them accordingly.

We appreciate your cooperation in this matter.

Sincerely yours,

Letter B

Dear...,

As of Monday, July 1, 2000, Kabuki Sales Corporation of America's Eastern Regional Office will be located in our new offices and the Sales Division at 401 Grandiosa Boulevard, Tampa, Florida, 33715．The telephone number for this new location…

Our Manufacturing Division will remain at 3333 Santa Fe Avenue, in St．Petersburg.

I have enclosed our most recent brochure on robotic equipment for your review．I hope you find it interesting.

Yours truly,

Letter C

Gentlemen,

This is to inform you that The (Name of Company) is now open and is located at 5555 4th Avenue North, St．Petersburg, Florida.

Our store offers a complete and diverse line of computer software packages for both personal and business application．Since we do not represent any individual computer hardware manufacturer, the products that we carry are compatible with many systems．We are therefore able to offer to our customers a wide range of excellent software packages．Enclosed, for your review, is a partial list of the items we currently have available.

We hope that you will come and visit us soon.

Sincerely yours,

Letter D

Dear…,

It is my great pleasure to advise you that (name of new sales representative) will now be representing our firm in your area.

(Name of individual) has been handling our accounts in (local) for some time and is extremely familiar with the field of (specify).

Our new representative is scheduled to visit your office on (date).

Truly yours,

Letter E

Stapleton, VT 10080

Julyl8, 2008.

Happy Antiques company(幸福古董店)

Dear Sirs,

Happy Antiques Wholesale will hold its Summer Sale July 18-28.

As a preferred client, you are invited to take part in a pre-sale showing on July 16 when we will allow a discount up to 20% on specially marked articles．We feel this is just one small way that we can repay you for all your business through these years．Our enclosed booklet shows you some of the outstanding values available.

Thank you for your supporting to our company, we hope we will see you on July 16.

Yours sincerely,

Counter-offer

Joe, the representative of the buyer, is at Mr．Liang's office, discussing the offer with Mr．Liang.

Joe: Mr．Li, Thank you for your prompt offer．I have studied your offer carefully and consulted our home office．After investigating and comparing, we found that your price is about 5 percent higher than those offered by European Suppliers.

Liang: I hope you also should consider the quality of the goods as well．I'm sure you know very well that our product is made of pure silk．This, of course, increases the cost but promises the superior quality.

Joe: I will agree with you about the importance of quality．But 5 percent is a big difference which we can't not accept because that will leave us little benefit in the intense competition on the world market.

Hang: We can give you a 2 percent discount if your quantity can be adjusted up to 10 000 pieces．And we have confidence that even your selective customers will be satisfied with the fashionable design and superb quality of our goods.

Joe: I am afraid 2 percent is not enough for us to open a new market for your products．We believe 4 percent at least will make your product more competitive.

Liang: I'm afraid we can't give 4 percent reduction by all means．Considering you are a new customer, a 3 percent reduction is really the best we can do.

Joe: Well, Mr．Li, does this price include seaworthy packing？

Liang: The outer packing is for container transportation．That is the usual practice.

Joe: How long will this offer be valid？

Liang: Within one week.

Joe: I'll try to persuade our head office to accept the price with 3 percent discount and inform you of the answer at an early date.

Hang: We will await your good reply.

Purchase Order #120-B21

Date: 4/6/07

Creating Better Living

Room 1903, No 521 South Wanping Rd,

P. R. China, 200000

Phone: 021-6464-4471

To: Ann Lin (lin@woodman.com)

From: Bruce Campbell (bruce@living.com)

Date: April 10

Subject: Purchase Order (#120-B21)

Dear Mr. Ann Lin,

We have received your Purchase Order No. 120-B21 dated 4-6-07.

We regret to inform. you that this order cannot be fulfilled in its totality at this time due to the following reason: Item #G6 (True-Bond Adhesive) is temporarily out of stock.

We can substitute a comparable product (#G11: Woodlock Carpenter' s Glue) if an item you have chosen is not available and reduce the price to match the price of item #G6.

Our policy indicates that we will neither substitute items nor automatically send backordered items without our customer's direct consent, so you must reply to this e-mail and tell us how you wish to proceed.

Otherwise, your partial order will be shipped on April 13, 2007 and you will be contacted by a representative when we receive our next item #G6.

Best Regards,

Bruce Campbell

What comprises the bulk of the order？

A．Adhesives

B．Fasteners

C．Lumbers

D．Tools

A: Good morning．My name is Mr．Brown．I'm from Australia．Here is my card.

B: Thank you．I'm pleased to meet you, Mr．Brown．My name is Kathy Perless, the representative of GREen Textile Import and Export Corporation.

A: Pleased to meet you too, Ms．Perless．I travel a lot every year on business, but this is my first visit to your country．I must say I have been much impressed by your friendly people.

B: Thank you for saying so．Have you seen the exhibition halls？ On display are most of our products, such as silk, woolen knitwear, cotton piece goods, and garments.

A: Oh, yes．I had a look yesterday．I found some of the exhibits to be fine in quality and beautiful in design．The exhibition has successfully displayed to me what your corporation handles．I've gone over the catalogue and the pamphlets enclosed in your last letter．I've got some idea of your exports．I'm interested in your silk blouses.

B: Our silk is known for its good quality．It is one of our traditional exports．Silk blouses are brightly colored and beautifully designed．They've met with great favor overseas and are always in great demand.

A: Some of them seem to be of the latest style．Now I've a feeling that we can do a lot of trade in this line．We wish to establish relations with you.

B: Your desire coincides with ours.

A: Concerning our financial position, credit standing and trade reputation, you may refer to Bank of Hong Kong, or to our local Chamber of Commerce or inquiry agencies.

B: Thank you for your information．As you know, our corporation is a state-owned one．We always trade with foreign countries on the basis of equality and mutual benefit．Establishing business relations between us will be to our mutual benefit．I have no doubt that it will bring about closer ties between us.

A: That sounds interesting．I'll send a fax home．As soon as I receive a definite answer, I'll make a specific inquiry.

B: We'll then make an offer as soon as possible．I hope a lot of business will be conducted between us.

A: So do I.

Dear Customer Service Representative,

Hello. I purchased a Microtech Microwave Oven (Model 37) at your shop a few weeks ago. About a week ago I noticed a hair-line crack in the glass of the door. Yesterday I checked the crack and noticed that it has expanded.

The microwave oven has a full two-year unconditional warranty. There' s one problem. I don't remember at the moment where I am keeping the warranty.

I have patronized your store for many years, and have never had any trouble with any products before. The microwave oven is working well, but I'm concerned about the crack. I' m afraid that electromagnetic waves are leaking through the crack, and that these may be injurious to my daughter' s health. I haven't noticed anything unusual yet, but I don't want to take any chances. She spends a considerable amount of time playing in the kitchen near the microwave oven. I hope you don't think I' m exaggerating my concerns. I feel my situation warrants special consideration.

I have unplugged the microwave oven, and have decided not to use it. I don' t know what caused the glass of the door to crack. I used the microwave oven in accordance with the instructions in the manual. Would it be possible for you to replace the microwave oven？ I would appreciate it.

Yours truly,

Nora Peletz

Dear Ms. Peletz,

Hi. Thank you very much for the letter in which you informed me about your predicament. You mentioned in the letter that there is a crack in the glass of the door, and that you have decided not to use the microwave oven. I apologize for the inconvenience. I have already arranged for a replacement to be delivered to your house. When would be a good time for it to be delivered？ Our normal delivery hours are Monday through Saturday from 9:00 A.M. to 6:00 P.M. However, we can deliver it whenever it's convenient for you.

In case you are wondering, you will not have to pay for the replacement. Please accept a complimentary gift in token of our gratitude to you. We appreciate your patronage, and look forward to serving you in the future.

Yours sincerely,

Sasha Pavorotti

Sasha Pavorotti, Manager

What is the purpose of the first letter？

A．To claim compensation for injury

B．To get some documents reissued

C．To request a new appliance

D．To acknowledge receipt of an order

traditional-age college freshmen are "more materialistic and less altruistic(利他主义的)"than at any time in the 17 years of the poll.

Not surprising in these hard times, the student's major objective "is to be financially well off. Less important than ever is developing a meaningful philosophy of life". It follows then that today the most popular course is not literature or history but accounting.

Interest in teaching, social service and the "altruistic" fields is at a low. On the other hand, enrollment in business programs, engineering and computer science is way up.

That's no surprise either. A friend of mine (a sales representative for a chemical company) was making twice the salary of her college instructors her first year on the job—even before she completed her two-year associate degree.

While it's true that we all need a career, it is equally true that our civilization has accumulated an incredible amount of knowledge in fields far removed from our own and that we are better for our understanding of these other contributions- be they scientific or artistic. It is equally true that, in studying the diverse wisdom of others, we learn how to think. More important, perhaps, education teaches us to see the connections between things, as well as to see beyond our immediate needs.

Weekly we read of unions who went on strike for higher wages, only to drive their employer out of business. No company; no job. How shortsighted in the long run!

But the most important argument for a broad education is that in studying the accumulated wisdom of the ages, we improve our moral sense. I saw a cartoon recently which shows a group of businessmen looking puzzled as they sit around a conference table; one of them is talking on the intercom(对讲机): "Miss Baxter", he says, "could you please send in someone who can distinguish right from wrong？"

From the long-term point of view, that's what education really ought to be about.

According to the author's observation, college students ______.

A．have never been so materialistic as today

B．have never been so interested in the arts

C．have never been so financially well off as today

D．have never attached so much importance to mutual sense