If you refer to our Sales Confirmation, you will see the clause reading: "The Buyer shall estab

Dear Sirs,

We refer to the contract No．4632 covering 500 dozen track suits.

We wish to remind you that we have had no news from you about shipment of the goods.

As we mentioned in our last letter, we are in urgent need of the goods and we may be compelled to seek an alternative source of supply.

Under the circumstances, it is not possible for us to extend further our letter of credit No．1492, which expires on 21 August．Please understand how serious and urgent it is for us to resolve this matter.

We look forward to receiving your shipping advice, by fax, within the next seven days.

Yours faithfully,

A.To compensate for your loss, we will grant you a reasonable discount for the future orders.

B.If you cancel the claim, we will try to make you a reasonable compensation in our future deals.

C.We cannot acknowledge your claim for the loss due to defective packing.

D.As it is a matter concerning the insurance, we suggest that you refer the claim to the insurance company.

A.To compensate for your loss, we will grant you a reasonable discount for the future orders.

B.If you cancel the claim, we will try to make you a reasonable compensation in our future deals.

C.We cannot acknowledge your claim for the loss due to defective packing.

D.As it is a matter concerning the insurance, we suggest that you refer the claim to the insurance company.

Read the following letter then write a reply letter.

Dear Sirs,

The Chamber of Commerce of your city has recommended you as one of the leading importers of Chinese electronic machinery． We are, therefore, writing to you with a keen desire to enter into business relations with you.

For over 20 years we have been engaged in manufacturing electronic machinery of all specifications and enjoying a good reputation among our customers both home and abroad．

If you are interested in our products, please contact us through the above address．We hope business will be materialized owing to our mutual efforts.

For any information respecting our standing, we wish to refer you to Bank of China.

Yours sincerely,

Dear Sirs,

Re: Our Order No．1001 for 2000 Washing Machines

We wish to refer you to our order No．1001 for 2000 Washing Machines Little Swan Brand, automatic Washing Machines, from which you will see that this order is placed on CFR basis.

As we now desire to have the shipment insured at your end．We shall be pleased if you will arrange to insure the goods on our behalf against All Risks at invoice value 1000000 plus 10% i.e．RMB 1100000.

We shall of course to refund you the premium upon receipt of your debit note or, if you like, you may draw on us at sight for the amount required.

We sincerely hope that our request will meet with your approval.

Yours faithfully,

on, to, from, at, against, ensure, receipt, insure, refund, for, meet, meet with

Dear Sirs,

Re: Our Order No．1001 for 2 000 Washing Machines

We wish to refer you(1)our order No．1001 for 2000 Washing Machines Little Swan Brand, automatic Washing Machines,(2)which you will see that this order is placed(3)CFR basis.

As we now desire to have the shipment insured(4)your end．We shall be pleased if you will arrange to(5)the goods on our behalf(6)All Risks at invoice value 1000000 plus 10% i．e．RMB 1100000.

We shall of course to(7)you the premium upon(8)of your debit note or, if you like, you may draw on us at sight(9)the amount required.

We sincerely hope that our request will(10)your approval.

Yours faithfully,

Dear Sirs,

We refer to sales contract No．508 covering the purchase of 200 metric tons of white cement.

We telexed you on 17May informing you that the consignment arrived on 20 April.

On inspection, we found that 180 bags had burst and that the contents, estimated at 9000kg, had been irretrievably lost.

We proceeded to have a survey report made．The report has now confirmed our initial findings．The report indicates that the loss was due to the use of substandard bags for which you, the suppliers, are responsible.

On the strength of the survey report, we hereby register our claim against you as follows:

Short delivered quantity GB￡180

Survey charges GB￡50

Total claimed GB￡230

We enclose survey report No．TS6478 and look forward to early settlement of the claim.

Yours faithfully,

LYCOS PHONE

Welcome

Thank you for making LYCOS PHONE your choice of cellular phone while you travel. LYCOS PHONE has provided you with friendly service and easy-to-use equipment for many years. You will enjoy the excellent service and experience the convenience and security of our products.

Your Call Costs

You are responsible for all calls made from this phone. It is advisable to keep the keypad locked to avoid making calls by mistake when the phone is in a pocket or in a handbag. The detailed rate sheet for all service regions in the world is enclosed.

Questions or Problems

If you have a problem making or receiving calls, first refer to the enclosed trouble-shooting guide. You can resolve most of the problems by doing that. If you still have trouble, you can contact our customer support center.

Lost or Stolen

In the event your phone is lost or stolen, you should call our 24-hour,

7-day-a-week hotline at 919-686-1010 immediately and report the problem.

Remember: you are responsible for any calls made from this phone.

Billing

When the phone is returned to us, all the call data is collected from the network carriers and then processed. The whole process will take 5-6 weeks.

What is the purpose of this document？

A．To explain how to make a long distance call

B．To outline services of a cell phone provider

C．To illustrate the problems related to using a phone overseas

D．To provide a trouble-shooting service

Write a letter on establishing business relations according to the following requests.

(1)说明信息来源，即如何取得对方资料

①We learned from the Commercial Counselor's Office of our Embassy in your company that you are interested in Chinese handicraft．

②Mr.Jacques，Head of Arcolite Electric AG，has recommended you to us as a leading importer in Korea of lightweight batteries for vehicles．

③We have obtained your name and address from China Council for the Promoting of International Trade that you are in the market for Chinese silk．

(2)言明去函目的

①In order to expand our products into South America，we are writing to you to seek cooperate possibilities．

②We are writing to you to establish long-term trade relations with you．

③We wish to express our desire to enter into business relationship with you．

(3)本公司概述

①We are a state-owned corporation handling light industrial products.

②We are exporters of high reputation, engaged in exportation of the following articles.

③We are a leading company with 30 years' experience in exporting household electric appliances and are closely connected with large manufactures in our country.

(4)产品介绍

Our Chinese silks are made of pure silk materials and in traditional skills．They feel soft, comfortable, durable and have enjoyed great popularity in the world market.

(5)激励性结尾

①For your information (consideration, reference) , we enclose a copy of our recent catalogue.

②As to our credit and financial standing, we can refer you to Bank of China.

③Chamber of Commerce in Guangzhou.

④Thank you for your proposal and hope to work with you to our mutual advantage.