Closed questions are less powerful than open－ended questions in keeping a conversatio

16.Read Passage 1 , and then answer Questions 16-20 briefly. Write your answers on the Answer Sheet.

Passage 1

Verbal skills in another culture can generally be mastered if one studies hard enough. But nonverbal skills are much more difficult to learn. Nonverbal behavior. includes areas such as eye contact , facial expressions , postures , gestures , and the use of time , space , and territory. The messages sent by body language and the way we arrange time and space have always been open to interpretation. Does a raised eyebrow mean that your boss doubts your statement or just that she is seriously considering it？ Does a closed door to an office mean that your coworker is angry or just that he is working on a project that requires concentration？ Deciphering nonverbal communication is difficult for people who are culturally similar , and it is even more troublesome when cultures differ.

In Western cultures , for example , people perceive silence as negative. It suggests rejection , unhappiness , depression , regret , embarrassment , or ignorance. However , the Japanese admire silence and consider it a key to success. A Japanese proverb says , "Those who know do not speak; those who speak do not know." Over 60 percent of Japanese businesswomen said that they would prefer to marry silent men. Silence is equated with wisdom.

16. According to the author , what does nonverbal communication include？

17. What is the main idea of Paragraph One？

18. "Those who know do not speak; those who speak do not know." What does this Japanese proverb imply？

19. Understanding body language within the same culture group is very easy , is it？

20. What does silence mean in Western cultures？

Questions are based on the following passage．

When I first moved to New York， it once took me two hours to get from Park Slope to Lower Manhattan in a snow storm．I think I ended up on every line（36）， including the G line that day．

Up until this winter I hadn"t had an（37）until a couple of weeks ago when there was some problem in Brooklyn．Usually the 96th Street station in Manhattan does not get nearly as（38）as 72nd Street．It took seven trains， with（39）of people racing back and forth across the platforms as trains were being（40）in and out of service before I was able to squeeze into a train that actually was in service．

At the next stop a man shoved his way in，（41）smashing me against the pole．I"m five feet tall and he was six feet tall and（42） me by at least 90 pounds．I braced （抵住）my arm against the pole（43）a move I learned in Brazilian Jiu Jitsu （巴西柔术） so I wouldn"t be crushed a second time if he did it again．He did do it again， slamming himself against my elbow．of course he accused me of elbowing him when he was the one who（44）into me．He was so mad that the guy"s backpack was sticking out of the door that he smashed the guy"s backpack slamming the door open and closed 10 times in（45）Subway rage was clearly at a peak on that day．

A．adopting

B．approaching

C．available

D．Crowded

E．Declared

F．equivalent

G．immediately

H．incident

I．literally

J．masses

K．outweighed

L．pinned

M．possible

N．slammed

O．Succession

第（36）题应填__________ 查看材料

ns or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on the Answer Sheet with a single line through the center.

Passage 1

Questions I to 5 are based on the following passage:

After a busy day of work and play, the body needs to rest. Sleep is necessary for good health. During this time, the body recovers from the activities of the previous day. (76) The rest that you get while sleeping enables your body to prepare itself for the next day.

There are four levels of sleep, each being a little deeper than the one before. As you sleep, your muscles relax little by little. Your heart beats more slowly, and your brain slows down. After you reach the fourth level, your body shifts back and forth from one level of sleep to the other.

Although your mind slows down, from time to time you will dream. Scientists who study sleep state that when dreaming occurs, your eyeballs begin to move more quickly (although your eyelids are closed). This stage of sleep is called REM, which stands for rapid eye movement.

(77) If you have trouble falling asleep, some people recommend breathing very slowly and very deeply. Other people believe that drinking warm milk will help make you drowsy. There is also an old suggestion that counting sheep will put you to sleep!

1. A good title for this passage is .

A. Sleep

B. Good

C. Dreams

D. Work and Rest

ordinary sense, for that is a born quality (21) our control. The leader has, nevertheless, to be a magnet; a central figure towards whom people are (22) Magnetism in that sense depends, first of all, (23) being seen. There is a type of authority which can be (24) from behind closed doors, but that is not leadership. (25) there is movement and action, the true leader is in the forefront and may seem, indeed, to be everywhere at once. He has to become a legend; the (26) for anecdotes, whether true or (27) , character. One of the simplest devices is to be absent (28) the occasion when the leader might be (29) to be there, enough in itself to start a rumor about the vital business (30) has detained him. To (31) up for this, he can appeal when least expected, giving rise to another story about the interest he can display (32) things which other folks might (33) as trivial. With this gift for (34) curiosity the leader always combines a reluctance to talk about himself. His interest is (35) in other people; he questions them and encourages them to talk and then remembers all (36) is relevant. He never leaves a party (37) he has mentally formed a minimum dossier (档案) on (38) present, ensuring that he knows (39) to say when he meets them again. He is not artificially extrovert but he would usually rather listen (40) talk. Others realize gradually that his importance needs no proof.

A．in

B．beyond

C．under

D．of

SECTION A CONVERSATIONS

Directions: In this section you will hear several conversations. Listen to the conversations carefully and then answer the questions that follow.

听力原文：W: How can I help you？

M: I'd like to return this sweater for a refund. I bought it a week ago.

W: Well, what seems to be the problem？

M: Isn't it obvious by just looking at it？ The first time I washed and dried it, the thing shrank at least five sizes.

W: I see what you mean, but did you follow the washing instructions？ I think it says here ... right here on the label to hand wash it and then to dry it on low heat.

M: How was I supposed to know that？ The label is written in Chinese! And something else i The stitching is coming undone and the color faded from a nice dark blue to a seaweed green.

W: Listen, sir. What I can do is allow you to exchange the sweater for another one.

M: I don't want to exchange it for anything! I just want my money back!

W: Well, I can give you credit on your next purchase, and since the item you purchased was on clearance, we can't give you a refund. Anyway, you can only return items with a receipt within six days, and unfortunately, that was yesterday in your case.

M: But, your store was closed yesterday because of the national holiday. Listen, I give up. Your store policies are completely unreasonable, and how do you expect people to shop here？

W: You did... Ha, ha...

M: Take your sweater. You should open up a pet store and sell it as a dog sweater.

What is among the reasons why the man wants to return the item？

A．It is the wrong size.

B．The fabric is coming apart.

C．It is stained.

D．It has no label.

阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。

Meetings are very common nowadays. They can be weekly, monthly or annually. Some people think most meetings feel like a waste of time. They seem pointless and boring at times.

Then how do you run an effective meeting？

First, assign roles, such as greeter, timekeeper and note taker, so that you, the organizer, can be free to lead discussions and presentations.

Next, take charge from the start. Everyone will listen to you and join your discussion if you take charge in every aspect of the meeting. Show everyone that you really know what you are talking about, and everything that you talk about is useful.

Most important of all, follow the agenda. At the end of the meeting, spend a little extra time for the participants to discuss anything that needs to be immediately discussed but which may not have been on the agenda.

Always ask the participants questions to speak their minds and keep them interested. Remember that a good meeting is a two-way communication. Be open to everyone's opinion, ideas, and suggestions. Don't forget to thank them for the ideas they present.

And finally, close the meeting with everyone knowing what is expected of them and what they should do for the following weeks.Then, send out meeting minutes within a few days, while everyone still remembers the points.

1. A successful meeting should have different people to play different roles. {T、F}

2. Generally people only discuss the items listed on the agenda in a successful meeting.{T、F}

3. An unsuccessful meeting might be full of single-way communication. {T、F}

4. When the meeting is closed, it means there is nothing to do in the following weeks. {T、F}

5. Minutes should be sent out to the participants within a month after the end of the meeting. {T、F}

阅读下列短文，并根据短文内容判断其后的句子是正确(T)还是错误(F)。

Meetings are very common nowadays. They can be weekly, monthly or annually. Some people think most meetings feel like a waste of time. They seem pointless and boring at times.

Then how do you run an effective meeting？

First, assign roles, such as greeter, timekeeper and note taker, so that you, the organizer, can be free to lead discussions and presentations.

Next, take charge from the start. Everyone will listen to you and join your discussion if you take charge in every aspect of the meeting. Show everyone that you really know what you are talking about, and everything that you talk about is useful.

Most important of all, follow the agenda. At the end of the meeting, spend a little extra time for the participants to discuss anything that needs to be immediately discussed but which may not have been on the agenda.

Always ask the participants questions to speak their minds and keep them interested. Remember that a good meeting is a two way communication. Be open to everyone's opinion, ideas, and suggestions. Don't forget to thank them for the ideas they present.

And finally, close the meeting with everyone knowing what is expected of them and what they should do for the following weeks. Then, send out meeting minutes within a few days, while everyone still remembers the points.

()21. A successful meeting should have different people to play different roles.

()22. Generally people only discuss the items listed on the agenda in a successful meeting.

()23. An unsuccessful meeting might be full of single-way communication.

()24. When the meeting is closed, it means there is nothing to do in the following weeks.

()25. Minutes should be sent out to the participants within a month after the end of the meeting.

A.open, close

B.open, closed

C.opened, closed

D.opened, close