We contacted our customers and they showed great interest because there is a growing（

I bet that Mike wished you had told him that earlier.

A. We should also find what the customers keep in their minds.

B. So be careful with our job.

C. Well,Mike isn’t a fool,he won’t do that again.

Purchase Order #120-B21

Date: 4/6/07

Creating Better Living

Room 1903, No 521 South Wanping Rd,

P. R. China, 200000

Phone: 021-6464-4471

To: Ann Lin (lin@woodman.com)

From: Bruce Campbell (bruce@living.com)

Date: April 10

Subject: Purchase Order (#120-B21)

Dear Mr. Ann Lin,

We have received your Purchase Order No. 120-B21 dated 4-6-07.

We regret to inform. you that this order cannot be fulfilled in its totality at this time due to the following reason: Item #G6 (True-Bond Adhesive) is temporarily out of stock.

We can substitute a comparable product (#G11: Woodlock Carpenter' s Glue) if an item you have chosen is not available and reduce the price to match the price of item #G6.

Our policy indicates that we will neither substitute items nor automatically send backordered items without our customer's direct consent, so you must reply to this e-mail and tell us how you wish to proceed.

Otherwise, your partial order will be shipped on April 13, 2007 and you will be contacted by a representative when we receive our next item #G6.

Best Regards,

Bruce Campbell

What comprises the bulk of the order？

A．Adhesives

B．Fasteners

C．Lumbers

D．Tools

A.touched

B.contacted

C.linked

D.contacted with

Email 1

To: DBL 0nline

From: Marsha Smith

Subject: Order

Dear Mr. Chapman,

We would like to buy 30 Futura computers, model No. XT 306. Can you ensure delivery (发货) by the 25th of this month？

We would like to confirm that the price is as given in your price list, with a 15% discount (折扣) for new customers. We will make payment upon receiving the goods.

We look forward to receiving your reply.

Sincerely,

Marsha Smith

Email 2

To: WMF

From: Marsha Smith

Subject: Order

Attachment: Purchase order No. J300

Dear Mr. Brown,

Following our telephone conversation this morning, 1 would like to order 300 washing machines. Could you deliver the items according to the purchase order？

Please send the items by express freight(快运).

I would like to confirm that the prices remain unchanged, and include a 10% discount.

As before, we will pay by check within 15 days after receiving the goods.

Best wishes，

Marsha Smith

1. What does Marsha want to buy in the first email？

__________________________________________.

2. What is the delivery date of the goods required in the first email？

By _________________ of this month.

3. According to the first email, what discount does Marsha get as a new customer？

_____________________________________________.

4. How did Marsha Smith contact Mr. Brown before she order the washing machine？

She contacted him through _______________in the morning.

5. According to the second email, how should the goods be shipped as Marsha requested？

By ___________________________________.

A.contact with

B.be contacted with

C.contact

D.contact to

A.contracted

B.contacted

C.constructed

D.convinced

A.know

B.hear

C.recognize

plete the answers that follow the questions (No.56 to No.60). You should write your answers (in no more than 3 words) on the Answer Sheet correspondingly.

Email 1

To:DBL 0nline

From: Marsha Smith

Subject: Order

Dear Mr. Chapman,

We would like to buy 30 Futura computers, model No. XT 306. Can you ensure delivery (发货) by the 25th of this month？

We would like to confirm that the price is as given in your price list, with a 15% discount (折扣) for new customers. We will make payment upon receiving the goods.

We look forward to receiving your reply.

Sincerely,

Marsha Smith

Email 2

To: WMF

From:Marsha Smith

Subject: Order

Attachment: Purchase order No. J300

Dear Mr. Brown,

Following our telephone conversation this morning, 1 would like to order 300 washing machines. Could you deliver the items according to the purchase order？

Please send the items by express freight(快运).

I would like to confirm that the prices remain unchanged, and include a 10% discount.

As before, we will pay by check within 15 days after receiving the goods.

Best wishes，

Marsha Smith

1. What does Marsha want to buy in the first email？

___________________________________________________

2. What is the delivery date of the goods required in the first email？

By _________________ of this month.

3. According to the first email, what discount does Marsha get as a new customer？

_____________________________________________.

4. How did Marsha Smith contact Mr. Brown before she order the washing machine？

She contacted him through _______________in the morning.

5. According to the second email, how should the goods be shipped as Marsha requested？

By ___________________________________.

VISE TT，THEY ARE GLAD TO ASSIST YOU TO POSITION THE ANCHOR AND GET IT OUT OF WATER. This fax says that ______.

A.they are glad to salvage the anchor

B.the HARBOUR OFFICE has been advised that the anchor has been gotten out of water

C.the LOCAL SALVAGE COMPANY can hardly salvage the anchor

D.both HARBOUR OFFICE and LOCAL SALVAGE COMPANY will be contacted to salvage the anchor

and are awaiting their reply. {A、B、C}

A.承蒙告知您受到恶意透支的指控，我们已经派代表与商店联系并正在等待回音。

B.承蒙告知您的帐户存在问题，我们已经和商店联系过并正在等待他们的回答。

C.承蒙告知您的帐户被多扣款一事，我们已代您与商店联系，正在等待他们回复。